Glenn Edwards
New Rochelle
Summary
Dynamic Site Supervisor and Licensed Security Guard with a proven track record in maintaining safety and security across diverse environments. Recognized for exceptional communication skills and strong interpersonal abilities, fostering positive relationships with clients and team members. CPR certified, demonstrating a commitment to emergency preparedness and responsiveness. Adept at overseeing operations while ensuring compliance with safety regulations, contributing to a secure and efficient workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
LaGuardia Airport, NY
11.2022 - 04.2026
- Ramp Supervisor and I oversee the daily ramp operations and day to day task that may occur or even come up throughout the work day.
- Operated ground support equipment to ensure timely aircraft turnarounds.
- Coordinated baggage handling and loading processes for optimal efficiency.
- Conducted pre-flight inspections of equipment to maintain safety standards.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Checked cargo and baggage for security to meet TSA regulations.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
DSP (Direct Support Professional)
Community Based Services (CBS)
Ossining, NY
02.2022 - 04.2026
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
Site Supervisor
Universal Allied Security Services
New York, NY
04.2019 - 07.2022
- Supervised security personnel to ensure adherence to protocols and policies.
- Conducted regular training sessions to enhance team competency and response effectiveness.
- Monitored surveillance systems to detect and respond to suspicious activities promptly.
- Coordinated with law enforcement and emergency services for effective incident management.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Collaborated with management to develop security policies and procedures.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
DSP Supervisor/Caregiver
Cejjes
Pomona, NY
06.2018 - 03.2022
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Trained new caregivers on best practices for patient care and safety protocols.
- Coordinated transportation for clients to appointments, enhancing access to necessary services.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Provided emotional support to patients and families during challenging times, fostering positive relationships.
- Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
Education
High School Diploma -
Ramapo High School
Ramapo, NY06-2017
Skills
- First aid
- Customer service
- Supervising experience
- Working with children with disabilities
- Microsoft Word
- CPR
- Aviation Experience
Affiliations
National Honor Society
September 2019 to Present
A student board that votes on and advocates on the behalf of the student body at mercy college.
Certification
- Employee of the month February 2016 to Present Employee of the month (5x)
- Security Guard February 2021 to August 2023 Licensed Security Guard by New York State
- Hazmat Endorsement
- Guard Card
- QMHP Certification
- First Aid Certification
- CPR Certification
- Driver's license
Timeline
Ramp Agent
Southwest Airlines
11.2022 - 04.2026
DSP (Direct Support Professional)
Community Based Services (CBS)
02.2022 - 04.2026
Site Supervisor
Universal Allied Security Services
04.2019 - 07.2022
DSP Supervisor/Caregiver
Cejjes
06.2018 - 03.2022
High School Diploma -
Ramapo High School
Additional Information
Authorized to work in the US for any employer