Jaida Colton
Atlanta,Georgia
Summary
Results-driven professional with a proven track record of success in finance and investment management. Leveraging a strategic mindset and keen analytical skills to drive optimal outcomes, I excel in financial analysis, risk management, and portfolio optimization. Known for my ability to adapt to dynamic environments and collaborate effectively with cross-functional teams, I bring a unique blend of innovation and practicality to achieve organizational objectives. Adept at utilizing financial modeling and data analysis tools, I am committed to continuous learning and staying abreast of industry trends. Ready to contribute my expertise to propel your organization to new heights.
Overview
5
5
years of professional experience
Work History
Floor Supervisor
Mercedes-Benz Stadium
09.2023 - 02.2024
- Took charge of floor operations, ensuring customer satisfaction through efficient management and quick problem resolution.
- Improved daily processes by introducing new procedures and best practices, resulting in increased operational efficiency.
- Boosted employee performance by conducting regular evaluations and offering constructive feedback.
- Cultivated a positive work environment, leading to a decrease in staff turnover rates through open communication.
- Played a key role in business growth by implementing targeted marketing initiatives, driving more foot traffic to the retail floor.
Assistant Manager
Quick Trip
11.2020 - 01.2022
- Improved customer happiness by swiftly addressing and resolving complaints.
- Made store operations smoother by introducing new processes and procedures for increased efficiency.
- Built positive relationships with the team, creating a great work environment.
- Boosted sales through clever merchandising strategies and well-targeted promotions.
- Kept finances accurate by overseeing daily cash reconciliations, minimizing discrepancies.
- Led a team of experienced individuals in marketing and sales roles.
Hotel Receptionist
Hilton Atlanta
01.2019 - 12.2020
- Put my quick response and dynamic service skills to use, creating meaningful connections with patrons and boosting customer loyalty.
- Shared my expertise by training new team members in effective customer service techniques and the ins and outs of hotel operations.
- Worked closely with housekeeping and maintenance teams to swiftly tackle and resolve any guest room issues.
- Managed the collection of room deposits, fees, and payments.
- Developed and presented web-based, self-directed learning materials.
- Ensured meticulous data entry, guaranteeing consistently high overall data quality.
Education
Bachelor of Science - Information Technology
Georgia State University
Atlanta, GA05.2025
Skills
- Email and Phone Communication
- Quality controls
- System onboarding
- Help Desk Support
- Workshop coordination
- Hardware maintenance
- Teamwork and Collaboration
- Call Management
- MS Office
- Retail store support
- Microsoft Office
Timeline
Floor Supervisor
Mercedes-Benz Stadium
09.2023 - 02.2024
Assistant Manager
Quick Trip
11.2020 - 01.2022
Hotel Receptionist
Hilton Atlanta
01.2019 - 12.2020
Bachelor of Science - Information Technology
Georgia State University