Jaida Jenkins
Oxon Hill,MD
Summary
Highly dedicated and vigilant Security Guard with over 8 years of experience in safeguarding people and property. Proven ability to maintain a safe and secure environment by patrolling, monitoring surveillance equipment, and performing security procedures. Adept at handling emergency situations and providing excellent customer service. Committed to upholding security standards and ensuring the well-being of clients and colleagues. Strong communicator with a keen eye for detail and a commitment to maintaining the highest level of professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Police Officer
Inter-con Security Services
03.2020 - Current
- Serving as the first point of contact for telephone calls and office visitors (guests, vendors) in accordance with foundation policies and procedures
- Providing administrative and operational support to staff as needed
- Act as a First Aid responder and Fire/Evacuation warden and maintain required training/certifications
- Act as a day-to-day touchpoint for security issues for the office in coordination with the Regional Security Advisor
- May be asked to serve as part of the local Incident Management Team and attend any required training
- Reporting suspicious conversations/content associated with incoming office mail, emails, telephone calls, and visitors
- Monitoring, maintaining, and reporting for maintenance any issues with/changes to security-related systems/equipment and operations
- Responding to emergency/security incidents including trespass, fire, medical, bomb threats, etc
- Making appropriate notifications/escalations and assisting with post-incident reporting, as necessary
- Report prohibited and dangerous items
- Partner with Facilities colleagues, Events Team counterparts and the Senior Operations Manager to ensure seamless delivery of local Operations Team tasks, attend related daily and weekly meetings
- Performing other security duties at the Senior Regional Security Advisors direction.
Unarmed Special Police Officer
SecurAmerica
06.2017 - 03.2020
- Hotel and service entrance access control manager
- First point of contact for all police and other emergency personnel
- Support front desk and concierges in responding to guest complaints
- Precise shift reporting of all events throughout the day
- Assisted in over 100 VIP’s/ Delegation
- Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions
- Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling
- Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems
- Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner
- Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property
- Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands
- Watch for suspicious persons entering, exiting, or loitering around the building
- Conduct walks through observations of the entire hotel
- Promote safe work practices
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority
- Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
Armed Security Officer
Blackout Investigations Security Services
10.2016 - 04.2017
- Checked badges for developers, construction workers and executives reporting to jobsite
- Secured premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points
- Obtained emergency help by sounding alarms
- Prevented damage by reporting irregularities, informing violators of policy and procedures
- Controlled traffic flow
- Completed reports by recording observations, information, occurrences, and surveillance activities, obtained signatures as required
- Patrolled buildings in advanced stages of construction ensuring secured access points
- Remained vigilant to suspicious individuals and parcels
- Performed Fire Watch patrols as requested
- Maintained accurate and precise reporting.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Abacus Security
07.2015 - 06.2017
- Residential, Industrial, Retail and Commercial
- Worked to protect company property by remaining vigilant to assigned areas and reported irregularities
- Observed for indication of crime and investigated disturbances
- Monitored surveillance equipment and cameras
- Contributed to team effort by accomplishing related results as required
- Maintained accurate and precise reporting
- Monitor and protect property against criminal activity and damage
- Monitor the flow of people and employees
- Respond in emergency situations.
Armed Security Officer
Global Resource Solutions
04.2019 - 03.2020
- This position functions as the first layer of defense in a security-in-depth concept to deter, detect, delay, assess, respond, and document unauthorized access to Army installations restricted to the general public.
- Responsible for preserving the life, health and safety of government personnel.
- Responsible for safeguarding Army property and technologies against such threats as: unlawful entry, sabotage, espionage, theft, accidental or willful damage, and destruction on installations.
- Provide significant support of the overall installation Antiterrorism/ Force Protection capability by providing the emergency base closure, active shooter response, and physical security emergency response.
- Authenticate identification through use of electronic Automated Installation Entry (AIE) identification cards, badges, biometric automated records, verbal questioning, and other means.
- Exercise crowd control, implement contingency plans, and execute crowd control in situations that may become violent or unruly as a result of planned or impromptu demonstrations.
- Regulate pedestrian and vehicular traffic to prevent accidents and to ease congestion and parking problems.
Education
Bachelor of Science - Criminal Justice
Bowie State University
Bowie, MD12.2023
Associate of Science - Criminal Justice
Prince George Community College
Largo, Md06.2021
High School Diploma -
Charles Herbert Flowers High School
06.2013
Skills
- Microsoft Office
- Networking
- Team Management
- Cultural Awareness
- Organization and Time Management
- Customer Relations
- Access Control
- Threat Analysis
- Operational Security
- Data Entry
- Surveilance
- Incident Response
Certification
- Bloodborne Pathogens- 2022
- Adult First Aid/ CPR/ AED-2022
- FEMA-Diversity Awareness- 2022
- FEMA- Organizations In Emergency management-2022
- FEMA- Individual Assistance (IA)(DF-103)-2022
- FEMA- Religious and Cultural Literacy and Competency in Disaster -2022
- DC SPO Armed/Unarmed Licence-2020
- DCJS- VIrgina
- Maryland Guard Card Armed/Unarmed-2020
Timeline
Special Police Officer
Inter-con Security Services
03.2020 - Current
Armed Security Officer
Global Resource Solutions
04.2019 - 03.2020
Unarmed Special Police Officer
SecurAmerica
06.2017 - 03.2020
Armed Security Officer
Blackout Investigations Security Services
10.2016 - 04.2017
Security Officer
Abacus Security
07.2015 - 06.2017
Bachelor of Science - Criminal Justice
Bowie State University
Associate of Science - Criminal Justice
Prince George Community College
High School Diploma -
Charles Herbert Flowers High School
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