Jaida Lazenby
Montgomery,AL
Summary
I can be an energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I can also be an adaptable Crew Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
2
2
years of professional experience
Work History
Crew Member
Popeyes Louisiana Chicken
Montgomery, AL
08.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Took orders, prepared meals, and collected payments.
- Worked well in a team setting, providing support and guidance.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Housekeeper
InTown Suites
Montgomery, AL
05.2022 - 07.2023
- Changed bed linens and collected soiled linens for cleaning.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Operated electronic backpack vacuums and floor sweepers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeper
Homewood Suites By Hilton Montgomery
Montgomery, AL
03.2022 - 04.2022
- Changed bed linens and collected soiled linens for cleaning.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Adhered to professional house cleaning checklist.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Sorted, laundered and put away various laundry items.
- Operated electronic backpack vacuums and floor sweepers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Housekeeper
Uhaul Moving And Storage
Montgomery, AL
12.2021 - 03.2022
- Dusted picture frames and wall hangings with cloth.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Verified cleanliness and organization of storage areas and carts.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Grassfield High School
Chesapeake, VA06.2020
Skills
- Food portioning
- ServSafe Food Manager
- Restaurant Operations
- Interactive communication skills
- Team Leadership
- Equipment Troubleshooting and Maintenance
- Creativity and Innovation
- Patient Relations
- Visual Communication
- Supplies Monitoring and Restocking
- Critical Thinking
- Collaboration and Teamwork
- Health Code Compliance
- Loyalty Program Promotion
- Order Taking
- Food Packaging and Labeling
- Food and beverage preparation
- DoorDash Familiarity
- Time Management
- Resilience and persistence
- Nutritional Education
- Hospitality service expertise
- Problem-Solving
- Money Handling
- Waste Reduction
- Back of House Management
- Performance Improvement
- Payment Processing
- Drive-Thru Operations
- Cash Drawer Operations
- Self-discipline
- Cleaning
- Front of House Management
- Training and Motivation
- Table and Dining Room Setup
- Special Orders and Dietary Restrictions
Languages
Spanish
Limited Working
Korean
Professional Working
Timeline
Crew Member
Popeyes Louisiana Chicken
08.2023 - Current
Housekeeper
InTown Suites
05.2022 - 07.2023
Housekeeper
Homewood Suites By Hilton Montgomery
03.2022 - 04.2022
Housekeeper
Uhaul Moving And Storage
12.2021 - 03.2022
High School Diploma -
Grassfield High School