Jaida Shannon
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Centerwell Pharmacy
01.2018 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
Claims Analyst
Anthem
01.2016 - 01.2018
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Tracked and reported on claims processing metrics to aid senior management in making informed decisions.
Education
Associate of Science - Business Administration
Cincinnati State Technical And Community College
Cincinnati, OH08.2023
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- Payment posting
- Medical coding knowledge
- Month-end closing procedures
- Medical Billing Expertise
- Patient account management
- Accounts receivable management
- Payment Processing
Timeline
Billing Specialist
Centerwell Pharmacy
01.2018 - Current
Claims Analyst
Anthem
01.2016 - 01.2018
Associate of Science - Business Administration
Cincinnati State Technical And Community College