Higgins
Clemson,SC
Summary
Dedicated professional with diverse experience, including patient care at Right At Home Health Care and enhancing customer engagement at Bealls Outlet. Demonstrates critical thinking and compassion, with a proven track record of improving processes, such as increasing captioning accuracy to 98%. Excels in time management and team collaboration, committed to excellence and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Right At Home Health Care
Columbia, SC
11.2019 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Sales Associate
Bealls Outlet
Columbia, SC
02.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Captioning Assistant
CSD Captel
Columbia, SC
03.2020 - 01.2022
- Planned, placed and synchronized all captions with dialogues.
- Improved captioning accuracy by thoroughly reviewing and editing transcriptions for clarity and context.
- Consistently typed 35 wpm with 2% error rate.
- Adapted quickly to changing project requirements, demonstrating flexibility and resilience under pressure.
Education
Orangeburg-Calhoun Technical College
Orangeburg, SCHigh School Diploma -
Lower Richland High School
Hopkins, SC06.2021
Associate Of Arts -
Midlands Technical College
West Columbia, SC05.2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Critical thinking
- Team collaboration
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
- First Aid Certified
Timeline
Sales Associate
Bealls Outlet
02.2022 - 05.2023
Captioning Assistant
CSD Captel
03.2020 - 01.2022
CNA
Right At Home Health Care
11.2019 - Current
Orangeburg-Calhoun Technical College
High School Diploma -
Lower Richland High School
Associate Of Arts -
Midlands Technical College