Delivered exceptional customer service by building authentic connections with shoppers, fostering brand loyalty, and ensuring a positive in-store experience.
Demonstrated expert knowledge of American Eagle’s brand, style, and current fashion trends to effectively assist customers in selecting merchandise tailored to their needs.
Proactively drove sales through upselling, cross-selling, and personalized product recommendations.
Selected to participate in the Stylist Program, showcasing a strong fashion sense and the ability to curate looks for diverse customer preferences.
Operated as a Cashier, efficiently handling transactions, returns, and exchanges while maintaining accuracy and a friendly demeanor under pressure
Teacher Aid/After School Care Assistant
St. Charles Borromeo Catholic School
04.2023 - 11.2024
Childcare and Supervision: Monitoring children during playtime, meal times, and structured learning activities, ensuring a safe and nurturing environment conducive to their growth and development.
Educational Support: Assisting teachers with lesson preparations and implementation, including setting up materials, organizing classroom spaces, and participating in educational games and activities designed to stimulate cognitive and social development.
Collaborative Teamwork: Working closely with teaching staff to implement behavioral strategies, support individual learning needs, and maintain open communication with parents to ensure consistency between home and school environments.
After School Senior Counselor
YMCA Of Greater New York
09.2023 - 11.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Senior Summer Camp Counselor
YMCA Of Greater New York
07.2023 - 08.2023
Worked with children of varying age, interest, skill, and developmental levels.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Led groups of children safely through variety of camp activities.
Organized and guided group activities by leading, coaching, and participating with campers.
Camp Counselor
Mohawk Day Camp
06.2021 - 08.2022
Supervised daily activities and ensured camper safety at Mohawk Day Camp.
Planned engaging programs and activities to foster teamwork among campers.
Facilitated conflict resolution among campers to promote a positive environment.
Communicated effectively with parents regarding camper progress and events.
Education
High School -
Esperanza Preparatory Academy
New York, NY
06.2022
College - School of Criminal Justice- Liberal Studies
Westchester Community College
Valhalla, NY
Skills
Communication Skills
Customer service
Fashion consultation
Team collaboration
Conflict resolution
Problem solving
Leadership development
Customer relationship building
Staff training
Collaboration Skills
Professional References
JENNIFER ARROYO, After School Supervisor, (212-368-6666), jarroyo@stcharlesnyc.org
Merchandising Team Lead - Assistant Store Manager at American Eagle Outfitters, IncMerchandising Team Lead - Assistant Store Manager at American Eagle Outfitters, Inc