Jaidan Luna
Elizabeth,NJ
Summary
Dedicated office assistant with a proven track record in customer service. Committed to creating welcoming environments and fostering professional relationships, ensuring a positive experience for clients and team members alike.
Overview
5
5
years of professional experience
Work History
Office Assistant
JC&A Auto Repair LLC
5 Grant Street Linden, NJ 07036
01.2024 - 01.2026
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Make invoices for customer's as well as file invoices and documents.
- Hand out Parts needed to each auto technician
Candy Vendor/Street Vendor
Ray
06.2021 - 12.2021
- Collaborated with marketing and sales teams to create promotional strategies for new products.
- Set up displays and signage to attract customers and boost sales.
- Met sales goals by offering excellent customer service.
- Negotiated favorable terms with suppliers to reduce costs and improve profit margins.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
John Dwyer Tecnology Academy
123 Pearl Street Elizabeth, NJ 0720206-2026
Skills
Customer service
Dedicated team player
Resourceful
Positive attitude
Organizing and categorizing
Office administration
Languages
English
Spanish
Timeline
Office Assistant
JC&A Auto Repair LLC
01.2024 - 01.2026
Candy Vendor/Street Vendor
Ray
06.2021 - 12.2021
High School Diploma -
John Dwyer Tecnology Academy