Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Stonehill Communities
Dubuque, Iowa
02.2024 - Current
Participated in educational programs related to nursing assistant skills development.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Create relationships with patients, caregivers, family, and healthcare teams to provide quality care.
Certified Nursing Assistant
Bartels Lutheran Retirement Community
Waverly , IOWA
07.2022 - Current
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Provided emotional support to patients and families during difficult times.
Providing compassionate, attentive care.
Participated in educational courses and ongoing education.
Helped train and mentor new CNAs.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Crew Trainer
McDonald's
Waverly, IOWA
01.2020 - 07.2022
Instructed new team members on correct procedures for operations.
Provided constructive feedback and one-on-one coaching to employees.
Ensured all training activities complied with health and safety regulations.
Provided ongoing mentorship to crew members, enhancing team performance.
Acted as a liaison between crew members and management, facilitating open communication.
Facilitated conflict resolution exercises to promote a positive work environment.
Education
Bachelor of Arts - Social Work
Clarke University
Dubuque, IA
05-2026
High School Diploma -
Waverly-Shell Rock High School
Waverly, IA
05-2033
Skills
Complex problem-solving
Compassion and empathy
Maintaining confidentiality
Patient care
Multitasking abilities
Adaptability and flexibility
Time management
Teamwork and collaboration
Patient-focused care
Client advocacy
Cooperative
Efficient under pressure
Records management
Customer service
Leadership and training experience
Affiliations
Track and field and cross country athlete for Clarke University
Internship at Opening Doors in Waverly, Iowa. Shadowed social workers and case managers. Interacted with residents at Teresa Shelter and Maria house and helped to provide quality care. Helped in aiding with emotional regulation, counseling, transportation, intake and discharge services, and educating residents on resources available to them.
Certification
CNA certification acquired from Hawkeye Community College in 2022
CPR certification
Mandatory reporter certification for children and dependent adults
Timeline
Certified Nursing Assistant
Stonehill Communities
02.2024 - Current
Certified Nursing Assistant
Bartels Lutheran Retirement Community
07.2022 - Current
Crew Trainer
McDonald's
01.2020 - 07.2022
CNA certification acquired from Hawkeye Community College in 2022
CPR certification
Mandatory reporter certification for children and dependent adults
Bachelor of Arts - Social Work
Clarke University
High School Diploma -
Waverly-Shell Rock High School
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