Managed venue operations during business hours, ensuring consistent service and customer satisfaction.
Interacted with customers to take orders and offered tailored menu recommendations.
Upheld food safety standards to maintain a hygienic kitchen environment consistently.
Crafted a diverse selection of pizzas and sandwiches based on customer preferences.
Assisted in training new staff on pizza-making techniques and safety protocols.
Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Sales Representative
Soulutions Mind and Body
Sunny Isles Beach, USA
03.2018 - 12.2024
Established personal connections with customers, exceeding customer service expectations
Operated Clover POS system efficiently during peak hours
Maintained accurate inventory logs and restocked shelves daily
Counselor
Sitka Fine Arts Camp
Sitka, USA
06.2024 - 08.2024
Provided supervision of students during times that they are not in classes: at meals, during recreation, in dormitories, at off-campus activities
Maintained a safe environment for all students by anticipating inter-student conflict, ensuring equitable enforcement of rules, and observing proactive safety procedures (e.g. emergency protocols, first aid, fire drills, van transportation)
Oversaw security, safety and comfort in dormitories. To reside in the dormitory and to provide guidance to a small group of assigned students. To assist with room check-in, check-out and clean-up
Participated in other Camp activities on a rotational basis with other counselors: meal supervision, class assistance, evening programs, transportation, cleaning, other activities.
Assisted students who are upset, homesick or overwhelmed by Camp. To listen with empathy and to advocate for the needs of students
Assisted with campus, classroom, and dorm set-up, turnover days, and campus, classroom, and dorm cleanup
Crew Member
Taiwan Ice
North Miami Beach, USA
08.2021 - 12.2021
Crew Member
Taiwan Ice
North Miami Beach, USA
02.2019 - 03.2020
Delivered quality customer service to enhance customer satisfaction
Accurately processed POS orders and both electronic and cash payments
Trained new hires on daily tasks to ensure consistent delivery of high customer service standards
Maintained proper food handling techniques
Followed company standards regarding opening and closing protocols
Education
Music Performance -
Broward College
Pembroke Pines, FL
12-2024
-
Dr. Michael Krop Senior High School
Ives Estates, FL
05-2020
Skills
Pizza preparation
Food safety standards
Inventory management
Customer service
Staff training
Time management
Computer literacy
Microsoft excel
Microsoft word
Leadership
Cultivating Emotional Resilience in Fast-Paced Environments