Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaiden Coward

14377 Anson Rd., Atascosa,TX

Summary

Highly dedicated individual who works well with teammates. Focused on ensuring the client's wellbeing and satisfaction. Skilled in handling cash, registers, and communicating with others. Very adaptable to new changes and new ideas. Extremely detail oriented with strong organizational skills. Committed to always improving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

AP Customer Host

Walmart
05.2023 - 08.2023
  • Greeted incoming customers and provided directions to different store locations.
  • Kept entryways clean, neat and free of hazards such as excess water.
  • Monitored incoming and outgoing guests for signs of suspicious behavior.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Associate

TJX Companies
09.2022 - 05.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Provided product price information to customers.
  • Worked varied hours to meet seasonal and business needs.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Maintained relationships with customers to maximize sales opportunities.
  • Utilized customer feedback to improve product offerings.

Cashier

Ampler Chicken
02.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Upsold additional products and services to customers, increasing revenue.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Bachelor of Science - Biology

Texas A&M University
College Station, TX
05-2025

High School Diploma -

Southwest High School
San Antonio, TX
05-2022

Skills

  • Handling Payments
  • Customer Satisfaction
  • Guest Communication
  • Cash Handling
  • Issue Resolution
  • Credit and Cash Transactions
  • Order Taking
  • Stocking and Replenishing
  • Peer Relationships
  • OSHA Standards
  • Time Management
  • Accurate Money Handling

Certification

OSHA

Timeline

AP Customer Host

Walmart
05.2023 - 08.2023

Associate

TJX Companies
09.2022 - 05.2023

Cashier

Ampler Chicken
02.2021 - 08.2022

OSHA

05-2019

Bachelor of Science - Biology

Texas A&M University

High School Diploma -

Southwest High School

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Jaiden Coward