Katherine Rodriguez
Banning
Overview
6
6
years of professional experience
Work History
Server/ Host / Expo / Carside
Applebees Bar & Grill
Banning
06.2023 - Current
- Provide attentive and friendly service to guests in a fast-paced dining environment
- Handle cash, credit card transactions, and POS system with accuracy
- Resolve customer complaints calmly and professionally to ensure guest satisfaction
- Greet guests with a welcoming attitude and managed waitlist during peak hours
- Answer phone calls for reservations, takeout, and general inquiries
- Organize seating chart to maximize table turnover and minimize wait times
- Assist with cleaning, setting up tables, and supporting other team members as needed
- Maintain a positive and professional demeanor under pressure
- Communicate with servers and management to ensure smooth front-of-house operations
Owner & Operator | Sterling Silver Jewelry Busines
Katxoshop, Self-Employed
Banning
02.2020 - Current
- Small Business Management – Operate and manage all aspects of my sterling silver jewelry business.
- Event Sales – Attend markets, pop-ups, and community events to showcase and sell products.
- Customer Service – Provide friendly, personalized service to customers, building lasting relationships.
- Product Presentation – Design attractive displays to highlight products and increase sales.
- Sales & Marketing – Promote products through in-person networking and online platforms.
- Inventory Management – Track, organize, and restock inventory efficiently.
Cashier/Prep
El Mariachi Taco Shop
Banning
09.2021 - 06.2023
- Greeted and served customers, accurately taking and ringing up orders using the register system, handling cash, credit/debit cards, and providing correct change.
- Supported food prep by helping with portioning and prepping ingredients like meats, toppings, and salsas; followed sanitation and health guidelines to ensure food safety.
- Collaborated closely with team members during rush periods—coordinated with cooks and servers to prioritize orders and fulfill requests quickly.
- Provided excellent customer service amid a fast-paced environment, ensuring customers felt welcomed and had a positive experience.
Education
Bachelor of Arts - Business Administration (Accounting)
California State Fullerton
Fullerton06.2027
Associate of Arts - Social and Behavioral Studies
Riverside City College
Riverside, CA06.2025
Associate of Arts - Administration & Information
Riverside City College
Riverside, CA06.2025
Associate of Science - Business & Administration
Riverside City College
Riverside, CA06.2025
High School Diploma -
Beaumont High School
Beaumont06-2022
Skills
- Fluent in Spanish
- Small Business Management
- Customer Service & Relationship Building
- Sales & Event Promotion
- Jewelry Design & Product Presentation
- Inventory Tracking & Organization
- Marketing & Social Media Promotion
- Cash Handling & Point-of-Sale
- Hard worker
- Quick learner
- Ability to assume responsibility
- Attention to detail
- Versatile and multi-skilled
- Strong customer service skills
- Skilled in multitasking
- Experienced in taking orders accurately
- Handling payments
- Proficient in resolving customer concerns
- Team-oriented
- Strong collaboration and communication abilities
Volunteer Experience
Calvary Christian Church, Banning, CA, 92220, Volunteer, 06/23,
Maintained parks clean three times a month, Attended meetings to improve communities environment cleanliness
Timeline
Server/ Host / Expo / Carside
Applebees Bar & Grill
06.2023 - Current
Cashier/Prep
El Mariachi Taco Shop
09.2021 - 06.2023
Owner & Operator | Sterling Silver Jewelry Busines
Katxoshop, Self-Employed
02.2020 - Current
Bachelor of Arts - Business Administration (Accounting)
California State Fullerton
Associate of Arts - Social and Behavioral Studies
Riverside City College
Associate of Arts - Administration & Information
Riverside City College
Associate of Science - Business & Administration
Riverside City College
High School Diploma -
Beaumont High School
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