Jaiden Cunamay
Moreno Valley,CA
Summary
Skilled POS Technician with a proven track record at Nate Cunamay, enhancing POS system functionality and significantly boosting client satisfaction through expert troubleshooting and empathetic customer service. Skilled in hardware installation and interpersonal communication, adept at managing high-stress situations and improving loyalty through effective conflict resolution.
Overview
1
1
year of professional experience
Work History
POS Technician
Nate Cunamay
03.2024 - 09.2024
- Provided exceptional customer service while addressing client concerns regarding their POS systems quickly and efficiently.
- Collaborated with cross-functional teams to implement new POS technologies, enhancing overall functionality.
- Reduced downtime for businesses by providing timely on-site technical support for POS systems.
- Job task included being mobile and traveling to different job sites within an 80 mile radius.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Science - Welding And Kinesiology
San Bernardino Valley College
San Bernardino, CA06.2026
High School Diploma -
Valley View High School
Moreno Valley, CA06.2023
Skills
- Hardware Installation
- Network Connectivity
- Payment Processing
- POS Software
- POS Troubleshooting
- Transaction monitoring
- Team building
- Interpersonal Skills
- Customer Service
- Time Management
Timeline
POS Technician
Nate Cunamay
03.2024 - 09.2024
Associate of Science - Welding And Kinesiology
San Bernardino Valley College
High School Diploma -
Valley View High School
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