Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaiden Jackson

Broadview,IL

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

7
7
years of professional experience

Work History

Driver

Global Rides LLC
03.2024 - 09.2024
  • Operated company vehicles to transport clients to designated locations
  • Loaded/Unloaded clients as needed
  • Provided excellent customer service during deliveries
  • Followed schedules and routes efficiently
  • Performed basic vehicle maintenance checks

Billing Rep

MD Complete
09.2023 - 01.2024
  • Handled inbound and outbound patient billing calls with precision Processed and reconciled patient payments timely and accurately Enhanced billing operations, boosting patient satisfaction
  • Resolved complex billing inquiries, demonstrating problem-solving skills Positively impacted patient relations through efficient billing management

Pest Control Technician

McCloud Services
10.2022 - 07.2023
  • Managed pest control services for a portfolio of business clients, ensuring a pest-free environment
  • Applied innovative pest eradication techniques, effectively using traps and baits
  • Demonstrated analytical skills in identifying and solving pest issues, contributing to client satisfaction
  • Enhanced service delivery by persistently monitoring and replacing traps and baits, achieving significant reduction in pest recurrence
  • Collaborated with team members to devise effective pest control strategies, leading to improved service efficiency.

Pest Control Technician

Joshua’s Pest Control
07.2022 - 10.2022
  • Implemented individualized pest control solutions, including granulation, de-webbing, and barrier creation
  • Utilized industry-grade products to ensure effective pest eradication and prevention
  • Maintained high customer satisfaction through prompt and efficient service
  • Resolved complex pest issues, adapting techniques to specific home environments
  • Contributed to a reduction in pest recurrence, enhancing home safety and comfort.

Sanitation Worker

Green T Services
08.2020 - 10.2020
  • Provided deep cleaning sanitation services at Amazon locations
  • Performed other duties, as needed.

Securitas
07.2020 - 08.2020
  • Performed requested duties as a Security Guard at Walmart
  • Including vacuum film and boxes
  • Verified the weight on individual steaks by weighing them on a scale
  • Took finished product packaged in a bag and sealed the bag with a hand sealer machine
  • Demonstrated the ability to work as a team and follow direction
  • Adhered to all quality and safety guidelines
  • Performs other duties, as needed.

Receptionist

Aurora Weight Loss Center
06.2017 - 09.2017
  • Answered phones
  • Greeted clients
  • Completed reminder calls
  • Scheduled appointments
  • Processed payments
  • Posted marketing material on social media platforms.

Education

No Degree - Sterile Processing

Penn Foster Career School
Scranton, PA
01-2026

GED -

College of DuPage
Glen Ellyn, IL
06-2020

Skills

  • Sanitation
  • Cleaning Experience
  • Security
  • Customer Service
  • Driving
  • Marketing
  • Communication Skills
  • Pt Collections

Timeline

Driver

Global Rides LLC
03.2024 - 09.2024

Billing Rep

MD Complete
09.2023 - 01.2024

Pest Control Technician

McCloud Services
10.2022 - 07.2023

Pest Control Technician

Joshua’s Pest Control
07.2022 - 10.2022

Sanitation Worker

Green T Services
08.2020 - 10.2020

Securitas
07.2020 - 08.2020

Receptionist

Aurora Weight Loss Center
06.2017 - 09.2017

No Degree - Sterile Processing

Penn Foster Career School

GED -

College of DuPage
Jaiden Jackson