Jaiden Matthews
Plano,TX
Summary
Results-driven supervisor with extensive experience in team leadership and workflow optimization. Proven ability to enhance performance metrics through effective mentoring and problem-solving strategies. Known for developing high-performing teams that consistently exceed organizational goals.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Supervisor
Bright path solutions
Newcastle, DE
08.2023 - Current
- Led and motivated team to achieve daily and weekly goals
- Delegated tasks and monitored workflow for efficiency
- Trained and supported staff on company policies and procedures
- Managed schedules, attendance, and time-off requests
- Conducted performance check-ins and provided feedback
- Resolved workplace issues and promoted team collaboration
- Ensured compliance with company standards and guidelines
- Prepared reports and shared progress updates with management
- Assisted with onboarding and training of new employees
- Facilitated team meetings to communicate priorities and expectations
Team Lead / Supervisor
Keystone Management services
New Castle, DE
05.2020 - 08.2023
- Supervised and motivated team members to meet goals.
- Assigned tasks and monitored daily workflow.
- Trained and coached staff on procedures.
- Scheduled shifts and managed attendance.
- Conducted performance reviews and feedback.
- Resolved conflicts and maintained team morale.
- Ensured compliance with policies and safety standards.
- Reported on productivity and progress to management.
- Supported new hire onboarding and training.
- Led team meetings and communicated goals.
Education
William Penn High School
New Castle, DESkills
- Microsoft Office Suite Project coordination Scheduling and calendar managements and database management
- Workflow optimization Team leadership
- Data entry and record keeping
- Problem solving
- Reporting and documentation Communication
Timeline
Supervisor
Bright path solutions
08.2023 - Current
Team Lead / Supervisor
Keystone Management services
05.2020 - 08.2023
William Penn High School