Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Jaiden Santos

Summary

Resume Summary

Psychology student at the University of Massachusetts Lowell with administrative experience in campus roles. Organized, responsible, and punctual, with strong time management and problem-solving skills. A quick learner with excellent communication and professionalism in any work environment.

Overview

2
2
years of professional experience

Work History

Office Assistant

University of Massachusetts Lowell
09.2024 - Current
  • Facilitated smooth operations by efficiently handling incoming mail and phone calls.

Florist Clerk

Stop & Shop
04.2024 - 08.2024
  • Restocked and organized merchandise
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Support Lounge Assistant

Wentworth Institute of Technology
09.2023 - 03.2024
  • Aided in the maintenance of the campus food pantry.
  • Contributed to a positive campus atmosphere by assisting students and faculty with inquiries and concerns.

Education

Bachelor of Science - Psychology

University of Massachusetts, Lowell
Lowell, MA
05-2028

High School Diploma -

Northeast Metro Tech
Wakefield, MA
06-2023

Skills

  • Customer service
  • Time management
  • Teamwork and collaboration
  • Administrative support
  • Microsoft proficiency
  • Multitasking

Activities

  • Boston CASA Youth Advisory Board - Served on a five-member advisory board supporting Boston CASA, drawing on experience with DCF and child advocacy. Developed professional and interpersonal skills while collaborating on initiatives to improve services for youth in care. Led an independent project on support for transitional-aged youth.
  • MassRobotics Jumpstart Fellowship - Completed a fellowship program designed to introduce diverse Massachusetts high school girls to careers in robotics. Gained hands-on experience in programming, design, simulation, prototyping, and testing while building technical and professional skills. Engaged with industry professionals to expand career knowledge and networks. Participated in a summer internship to apply learned skills in a real-world setting.

Timeline

Office Assistant

University of Massachusetts Lowell
09.2024 - Current

Florist Clerk

Stop & Shop
04.2024 - 08.2024

Support Lounge Assistant

Wentworth Institute of Technology
09.2023 - 03.2024

Bachelor of Science - Psychology

University of Massachusetts, Lowell

High School Diploma -

Northeast Metro Tech
Jaiden Santos