JEREMIAH GIBSON
Ethereal Consulting
Fort Wayne,IN
3
years of professional experience
Results-oriented professional with expertise in client relationship management and strategic planning in fast-paced environments. Transitioning into a new field by leveraging strong communication and problem-solving skills. Committed to hands-on learning and development while applying knowledge of PPE and safety protocols.
Work History
Account Manager
1 Month- Ensuring alignment with Fortune 500 client objectives
- Represent customers on behalf of a third-party consulting firm supporting a Fortune 500 client
- Consulted with customers to assess needs, communicated tailored solutions, and delivered professional service
- Lead/supported a small team
- Maintained effective day-to-day operations
- Trained/recruited
- Managed client accounts, ensuring timely communication and satisfaction
- Supported project coordination by tracking deliverables and deadlines
- Assisted in preparing presentations for client meetings, enhancing engagement
- Developed relationships with clients, fostering trust and loyalty
- Collaborated with cross-functional teams to resolve client issues efficiently
- Monitored account performance metrics, identifying areas for improvement
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved
Part-Time Contractor
1 Month- Supported a crew with diverse demolition, painting, and cleaning tasks
- Assisted with job-site tasks while maintaining an organized and productive work environment
- Stayed on top of day-to-day tasks and objectives
- Adhered to all safety procedures
- Operated various hand/power tools for efficient project completion
Crew Trainer
2 Years 3 Months- Trained new employees on workplace procedures, customer service, and daily operations
- Supported staff throughout shifts
- Maintained high standards for team members
- Maintained day-to-day tasks/objectives effectively and efficiently
- Team member prior to promotion within the company
- Demonstrated efficient use of point-of-sale systems to process transactions accurately
- Helped manage/improve staff performance and engagement
- Implemented best practices for food preparation, reinforcing quality and consistency standards
- Encouraged teamwork among crew members to foster a positive work environment
- Studied crew members during work shift to provide feedback and guidance in improving performance
Education
High School Diploma
Skills
Account Management
Customer Relationship Management (CRM)
Client Relations
Sales Development
Project Management
Customer Service
Team Leadership
Employee Training
Employee Development
Continuous Improvement
Relationship Building
Communication
Adaptability
Organizational Skills
Reliability
Work Ethic
Lead Prospecting
Strategic Adaptability
Timeline
Account Manager
Ethereal Consulting
07.2026 - CurrentRead More
Part-Time Contractor
Hamilton Handyman
05.2026 - 06.2026Read More
Crew Trainer
McDonald's
03.2023 - 06.2025Read More
South Side High School
High School Diploma
Read More