Jaidus Jones
Phoenix,AZ
Summary
Dynamic professional with proven expertise in customer service and inventory management, honed at Torchy's Tacos and Castles N Coasters. Excelled in building relationships and enhancing guest experiences, achieving a loyal clientele through outstanding service. Skilled in suggestive selling and payment processing, demonstrating a keen understanding of brand awareness and fashion trends.
Overview
1
1
year of professional experience
Work History
Bartender
Torchy's Tacos
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Food and Beverage Attendant
Castles N Coasters
02.2023 - 07.2023
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new staff members on company policies and procedures.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2024
Skills
- Suggestive Selling
- Payment Processing
- Customer Service
- Inventory
- Engaging personality
- Salesmanship
- Accessorizing
- Brand Awareness
- Trend forecasting
- Relationship Building
- Fashion trends
- Understanding of textures
Timeline
Bartender
Torchy's Tacos
08.2023 - Current
Food and Beverage Attendant
Castles N Coasters
02.2023 - 07.2023
High School Diploma -
Desert Edge High School