Summary
Overview
Work History
Education
Skills
Timeline
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Jaidus Jones

Phoenix,AZ

Summary

Dynamic professional with proven expertise in customer service and inventory management, honed at Torchy's Tacos and Castles N Coasters. Excelled in building relationships and enhancing guest experiences, achieving a loyal clientele through outstanding service. Skilled in suggestive selling and payment processing, demonstrating a keen understanding of brand awareness and fashion trends.

Overview

1
1
year of professional experience

Work History

Bartender

Torchy's Tacos
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Food and Beverage Attendant

Castles N Coasters
02.2023 - 07.2023
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new staff members on company policies and procedures.
  • Processed payments and provided receipts to establish proof of transaction.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.

Education

High School Diploma -

Desert Edge High School
Goodyear, AZ
05.2024

Skills

  • Suggestive Selling
  • Payment Processing
  • Customer Service
  • Inventory
  • Engaging personality
  • Salesmanship
  • Accessorizing
  • Brand Awareness
  • Trend forecasting
  • Relationship Building
  • Fashion trends
  • Understanding of textures

Timeline

Bartender

Torchy's Tacos
08.2023 - Current

Food and Beverage Attendant

Castles N Coasters
02.2023 - 07.2023

High School Diploma -

Desert Edge High School
Jaidus Jones