Jaidyn Mars
Monroe
Summary
Experienced and results-driven Manager with a strong background in fast-paced food service and retail environments. Proven ability to lead teams, streamline operations, and deliver exceptional customer service. Over 7 years of working and 2 years of responsibility at McDonald’s, including Customer service, staff supervision, and ensuring compliance with safety and quality standards. Previous experience in retail as a cashier, stocker, and cart collector, bringing hands-on knowledge of customer interaction, merchandising, and operational support. Recognized for strong leadership, work ethic, and a commitment to team and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
08.2018 - Current
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff, fostering teamwork and enhancing productivity.
- Implemented operational improvements, optimizing workflow and reducing wait times.
- Provided customer service such as cashiering, solving customer complaints, and socializing with customers.
Cashier, Stocker, Cart Collecter
Walmart
02.2022 - 07.2025
- Processed transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues including returns of items.
- Welcomed customers and helped determine their needs.
- Maintained accurate cash drawer, ensuring proper handling of cash and credit transactions.
Education
High School Diploma -
Monroe High School
Monroe, WIBachelor of Science - Criminology
UW-Whitewater
Whitewater, WI12-2027
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Teamwork and collaboration
- Problem resolution
Certification
- AED Certified
Timeline
Cashier, Stocker, Cart Collecter
Walmart
02.2022 - 07.2025
Manager
McDonald's
08.2018 - Current
High School Diploma -
Monroe High School
Bachelor of Science - Criminology
UW-Whitewater
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