Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Jaidyn Swinney

Roselle,IL

Summary

5+ years of different customer service and well educated results in to me being open and can take on any job opportunity with different skill assets that came with each position.

Overview

5
5
years of professional experience

Work History

CNA

Standard Home Care
01.2025 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Trained in Care-giving, treatment and age-appropriate needs.
  • Performed Home Care tasks as directed by client including cleaning, organizing and social engagement.
  • Experience with family care-giving with dementia, showering, dressing, movement, emergencies and self-care.

Overnight Stocker

Walmart
09.2024 - 12.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.

Customer Service Associate

Jewel Osco
01.2024 - 07.2024
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Reduced issue resolution time by streamlining communication between departments.
  • Bagging
  • Cashiering
  • Carts
  • Drive Up and Go
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Micromanaged and trained

Customer Service Associate

Target
11.2023 - 12.2023
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Holiday job offer
  • Cashiering
  • Pick up
  • Enhanced brand image by consistently delivering service beyond expectations.
  • Responded proactively and positively to rapid change.

Cashier

Montrose Market
05.2023 - 07.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.

Host

Crazy Crab
08.2021 - 11.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Did a little bit of everything hosting, serving, food prep, register.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Pick Up

Mariano's Fresh Market
02.2020 - 12.2020

-Accurately picked for shopper orders.

-Utilized register, scanner and tablet to process orders.

-Assisted when not busy by facing and bagging.

-Carts

-Excellent communication skills, both verbal and written.

-Proven ability to learn quickly and adapt to new situations.

-Worked well in a team setting, providing support and guidance.

-Demonstrated respect, friendliness and willingness to help wherever needed.

-Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Lake Park High School , Roselle, IL
05-2023
  • Awarded [Certificate for 2022 General Elections]
  • 3.5 GPA
  • Volunteered for Feed My Starving Children
  • Took government class and rhetoric class


Skills

  • Time management
  • Attention to detail
  • Complex Problem-solving
  • Responding to emergencies
  • Relationship building
  • Adaptable
  • Healthcare ethics
  • Trustworthy companion
  • Valid [state] driver's license
  • Good with tech
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Flexibility and adaptability

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

CNA - Standard Home Care
01.2025 - Current
Overnight Stocker - Walmart
09.2024 - 12.2024
Customer Service Associate - Jewel Osco
01.2024 - 07.2024
Customer Service Associate - Target
11.2023 - 12.2023
Cashier - Montrose Market
05.2023 - 07.2023
Host - Crazy Crab
08.2021 - 11.2021
Pick Up - Mariano's Fresh Market
02.2020 - 12.2020
Lake Park High School - High School Diploma,
Jaidyn Swinney