Summary
Overview
Work History
Education
Skills
Timeline
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Jaihmyzanea Simmons

Charleston,SC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Dietary Associate

MUSC -Compass Group
06.2023 - Current
  • Provided support to fellow team members, fostering a positive work environment focused on collaboration and efficiency.
  • Enhanced nutritional outcomes for patients through careful monitoring and adjusting of meal plans as needed.
  • Contributed to cost-saving initiatives by analyzing food costs, reducing waste, and optimizing ingredient usage throughout menu planning processes.
  • Safeguarded against cross-contamination by diligently following food handling protocols and allergen awareness procedures in the kitchen.
  • Developed strong rapport with patients through active listening and empathetic communication, resulting in increased patient satisfaction scores.
  • Received consistent positive feedback from both patients and staff for exceptional attention to detail in preparing meals according to dietary requirements.

Customer Care Representative

Target
12.2019 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked flexible schedule and extra shifts to meet business needs.

Assembly Line Production Worker

TKO Staffing
01.2019 - 11.2019
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
  • Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
  • Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
  • Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.

Education

High School Diploma -

RB Stall High School
Charleston, SC
06-2018

Skills

  • Food safety regulations
  • Sanitation protocols
  • Dietary restrictions
  • Food preparation techniques
  • Customer service
  • Time management
  • Active listening
  • Critical thinking
  • Relationship building
  • Client relations

Timeline

Dietary Associate

MUSC -Compass Group
06.2023 - Current

Customer Care Representative

Target
12.2019 - 06.2023

Assembly Line Production Worker

TKO Staffing
01.2019 - 11.2019

High School Diploma -

RB Stall High School

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Jaihmyzanea Simmons