Jaila Colvin
Summary
Results-driven professional with experience in luxury sales, project management, and styling. Skilled at driving revenue, leading teams, and delivering exceptional, personalized guest experiences. Passionate about beauty and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stylist
Shine J Salon
Lithonia
01.2025 - 12.2025
- Engaged in ongoing education to stay current with beauty trends and product knowledge.
- Consulted with clients to determine desired hairstyles and services.
- Managed appointment scheduling using salon software for efficient client service.
- Washed, colored, cut and styled hair for high volume of clients daily.
Claims Associate
State Farm
Atlanta
11.2022 - 12.2023
- Communicate clearly with customers, vendors, and internal partners
- Meet performance metrics (handle time, quality, customer satisfaction)
- Participated in team meetings to discuss best practices and process improvements.
- Resolve customer concerns efficiently
Sales Associate
Old Navy
Buckhead
02.2022 - 10.2022
- Inventory management & accuracy
- Shipment processing and replenishment.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to enhance customer experience and streamline operations.
Operations Support Specialist
Trinity's Organics
Lithonia
05.2021 - 12.2021
- Supplied and maintained branded inventory within a retail environment
- Performed in-store merchandising, stocking, and replenishment to brand standards
- Supported operational efficiency by monitoring stock levels and product placement
Education
Bachelor of Science - Criminal Justice
Savannah State University
Savannah, GA12-2020
Master Cosmetology
Georgia Piedmont Technical College
Clarkston, GA12-2020
Skills
- Customer service
- Sales
- Data entry and record keeping
- Schedule management
- Retention strategies
- Project management
- Expense reporting
- Microsoft and Google technologies
- Performance management
- Team collaboration
- Event planning and logistics
- Employee relations and conflict resolution
- Employee recruitment and onboarding
Certification
Master Cosmetologist License - GA
Timeline
Stylist
Shine J Salon
01.2025 - 12.2025
Claims Associate
State Farm
11.2022 - 12.2023
Sales Associate
Old Navy
02.2022 - 10.2022
Operations Support Specialist
Trinity's Organics
05.2021 - 12.2021
Bachelor of Science - Criminal Justice
Savannah State University
Master Cosmetology
Georgia Piedmont Technical College