Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Jaila Moore

Atlanta,GA

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Waffle House Restaurant. Proven ability to excel in high-pressure environments while maintaining cleanliness and teamwork. Skilled in multitasking and decision-making, consistently achieving high order accuracy and enhancing guest satisfaction through attentive service.

Overview

5
5
years of professional experience

Work History

Waitress

Waffle House Restaurant
06.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.

Warehouse Packer

Lyneer Staffing
11.2022 - 02.2024
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Added packed boxes to conveyor belts for movement to shipping stations.

Warehouse Packer

Latin Labor Staffing
11.2020 - 02.2021
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Education

No Degree - Dental Assisting

Uei Morrow
Morrow
10-2019

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Decision-making
  • Order taking
  • Supply restocking
  • Time management
  • Active listening
  • Performance improvement

Timeline

Waitress

Waffle House Restaurant
06.2023 - Current

Warehouse Packer

Lyneer Staffing
11.2022 - 02.2024

Warehouse Packer

Latin Labor Staffing
11.2020 - 02.2021

No Degree - Dental Assisting

Uei Morrow

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