Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jailah Bostock

WEST CARROLTON

Summary

Dedicated customer service professional with expertise in complaint resolution and technical support. Proven ability to enhance customer satisfaction through effective communication and problem-solving.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Walmart
remote
08.2023 - 05.2025
  • Processed customer orders using company software systems.
  • Handled customer complaints and provided effective solutions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Customer Support Specialist

CVS Pharmacy
remote
05.2022 - 07.2023
  • Coordinated with pharmacy staff to address prescription-related questions.
  • Managed customer complaints and resolved issues effectively.
  • Utilized point-of-sale systems to process transactions efficiently.

Customer Service Representative

Victoria Secret
Dayton
11.2019 - 04.2022
  • Resolved customer complaints promptly and efficiently.
  • Assisted customers with inquiries and product information.
  • Processed customer orders using company software systems.
  • Engaged in ongoing product knowledge training to better assist customers.

Education

High School Diploma -

Wayne High School
Huber Heights, OH
05-2018

Skills

  • Technical support
  • Complaint resolution
  • Microsoft office expertise
  • Computer proficiency
  • Microsoft PowerPoint
  • Customer relationship management

Timeline

Customer Service Representative

Walmart
08.2023 - 05.2025

Customer Support Specialist

CVS Pharmacy
05.2022 - 07.2023

Customer Service Representative

Victoria Secret
11.2019 - 04.2022

High School Diploma -

Wayne High School

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