Jaileen Amancio
Brooklyn,NY
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work History
Cashier
ShopRite
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Youth Worker
Cypress Hills Local Development
06.2022 - 08.2022
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided key emotional support to special needs youth.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Supported and mentored students in developing skills to become successful in community.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Facilitated youth development and leadership programs for young people from diverse backgrounds.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
Manhattan, NY05.2027
High School Diploma -
Channel View School For Research
Rockaway Beach NY06.2023
Skills
- Time Management Skills
- Customer Relationships
- Peer Relationships
- Patient Profiles
- Adaptable and Flexible
- Coping Techniques
- Bilingual (English and Spanish)
- Program support
- Emotional support
- Educational activities
NYPD Explorers (2020-2022)
I participated in the Explorers program with the NYPD for two years. We would do a lot of volunteer work varying from community work, making shelters for cats, cleaning up garbage to painting over graffiti. Throughout my time participating in the explorers program I gained a variety of life long skills. I learned patience, the importance of networking, most importantly I learned how to be a better person in my community.
Timeline
Youth Worker
Cypress Hills Local Development
06.2022 - 08.2022
Cashier
ShopRite
09.2021 - Current
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
Channel View School For Research
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