Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaileen Valdez

Hialeah,FL

Summary

Engaging student with over three years of customer service skills and client relation. Seeking a role in customer service or healthcare to continue my passion in serving patients and customers to their wants and needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Licensed Esthetician/Front Desk Receptionist

Coral Med Aesthetic
Hialeah, FL
07.2022 - 01.2023
  • Built positive client relationships and guided clients through treatments.
  • Educated clients on skin care procedures and products.
  • processed client payments and maintained proper records of treatments and payment plans
  • Answering over 15 phone calls daily along with scheduling new appointments

Front Desk Clerk

Holiday Inn Express Hotel Suites
Hialeah, FL
02.2021 - 04.2022
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered over 30 customer phone calls and emails daily .

Front Desk Clerk/Security

One Broadway
Brickell ,FL, FL
03.2020 - 02.2021
  • Managed front desk tasks for 340 rooms.
  • Answered incoming calls and emails daily
  • Greeted and guided guests
  • Processed guest payments
  • Opened and closed cashier (cash handling)
  • Secured perimeter around building complex
  • Monitored security cameras
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.

Education

Diagnostic Medical Sonography

Southeastern College
Hialeah, FL

Skills

  • Communication
  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Adaptable
  • Time Management

Certification

  • HHA certification
  • BLS,CPR certification

Languages

English
Full Professional
Spanish
Professional

Timeline

Licensed Esthetician/Front Desk Receptionist

Coral Med Aesthetic
07.2022 - 01.2023

Front Desk Clerk

Holiday Inn Express Hotel Suites
02.2021 - 04.2022

Front Desk Clerk/Security

One Broadway
03.2020 - 02.2021

Diagnostic Medical Sonography

Southeastern College

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Jaileen Valdez