Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jailen Cobb

New York,NY

Summary

Hardworking and reliable staff member with strong focus on communication and team building. Offering a favorable public relation image and a practicing computer savvy expert. Highly organized, proactive and punctual because of my critical thinking mindset.

Overview

3
3
years of professional experience

Work History

Retail Sales Specialist

Nike
New York, NY
10.2022 - Current
  • Assisted customers with finding the right product for their specific needs.
  • Developed customer relationships by providing product knowledge and offering advice on product selection.
  • Built rapport with customers through friendly conversations about their shopping needs.
  • Created weekly and monthly reports on store performance and sales objectives.
  • Executed merchandising and floor moves based on seasonal changes, business needs, and trends.
  • Created presentations of merchandise to engage customers and help stimulate sales activity.
  • Adhered to company initiatives and achieved established goals.
  • Implemented innovative marketing campaigns to boost brand awareness within the Harlem community.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Trained new team members in cash register operations, stock procedures, and customer service.

Summer Camp Counselor

Harlem Children Zone
New York , NY
06.2022 - 09.2022
  • Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining safe environment.
  • Communicated with other counselors to coordinate group activities.
  • Inspected safety equipment around recreational areas to increase emergency preparedness and reduce injuries.
  • Helped children to develop social skills and meaningful relationships.

Retail Sales Associate

Best Buy
New York, NY
10.2021 - 08.2022
  • Provided product information and answered customer questions.
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Organized displays to attract customers and promote sales.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Greeted customers upon entering the store and assisted.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Education

Information Systems / Data Analytics

Baruch College of The City University of New York
New York, NY
06.2025

Associate of Science - Information Technology

Stella And Charles Guttman Community College of The City University of New York
06.2023

Skills

  • Collaboration and Teamwork
  • Customer Service
  • Creative
  • Flexible
  • Emotional Intelligence
  • Workflow Optimization
  • Computer Proficiency
  • Problem Solving and Complaint Resolution
  • Childcare Management

Timeline

Retail Sales Specialist

Nike
10.2022 - Current

Summer Camp Counselor

Harlem Children Zone
06.2022 - 09.2022

Retail Sales Associate

Best Buy
10.2021 - 08.2022

Information Systems / Data Analytics

Baruch College of The City University of New York

Associate of Science - Information Technology

Stella And Charles Guttman Community College of The City University of New York
Jailen Cobb