Jailen Collins
Omaha
Summary
Sleep Technician with over three years of patient care experience and hands-on expertise in NPSG studies, CPAP titrations, and pediatric sleep monitoring. Skilled in patient education, high-risk case support, and sleep study scoring and staging. Committed to maintaining a safe, efficient, and collaborative clinical environment while delivering quality patient care.
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Advisor
CDS
Omaha, NE
04.2025 - 11.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted clients in product selection, enhancing overall shopping experience and satisfaction.
- Maintained up-to-date knowledge of product offerings to deliver accurate information to customers.
- Collaborated with team members to achieve sales targets and promote store initiatives.
Sleep Technician
CHI
Omaha, NE
10.2022 - 12.2024
- Perform NPSG studies and CPAP titrations, including pediatric patients (14+).
- Educate patients on sleep disorders and CPAP procedures to improve compliance.
- Operate Hoyer lift to assist patients safely and efficiently.
- Collaborate with team members to manage high-risk patients.
- Clean and maintain reusable equipment to ensure smooth lab operations.
- Assist patients navigating between facilities.
- Operated and maintained advanced polysomnography equipment during overnight testing sessions.
- Conducted comprehensive sleep studies to assess patients' sleep patterns and disturbances.
Sleep Technician
Neurology and Sleep Clinic
Shreveport, LA
01.2022 - 06.2022
- Score and stage sleep studies accurately.
- Perform 10–20 EEG setup process.
- Educate patients on study procedures and expectations.
- Manage patient medical records with attention to detail.
- Conduct minor equipment repairs and routine inspections.
Education
High School Diploma -
Parkway High School
Bossier City, LA01.2020
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Persuasion techniques
- Sales strategies
- HIPAA compliance
- Oxygen therapy administration
- Teamwork orientation
- Interdisciplinary collaboration
- Strong work ethic
- Time management
Certification
- CPR Certification
- BLS Certification
Languages
English
Native or Bilingual
Timeline
Sales Advisor
CDS
04.2025 - 11.2025
Sleep Technician
CHI
10.2022 - 12.2024
Sleep Technician
Neurology and Sleep Clinic
01.2022 - 06.2022
High School Diploma -
Parkway High School