Jailene Declues
Boise,Idaho
Summary
Dedicated and highly organized administrative professional with extensive experience supporting fast-paced, high-volume office environments. Recognized for providing exceptional clerical, operational, and project support while maintaining accuracy, professionalism, and confidentiality. Brings an upbeat attitude, approachable demeanor, strong judgment, and the ability to manage diverse responsibilities with minimal supervision. Skilled in coordinating office supplies, maintaining records and paperwork, supporting project needs, and keeping daily operations running smoothly. Offers extensive experience in customer service, diplomatically addressing concerns, resolving personnel issues, coordinating dispatch operations, and developing practical solutions in challenging situations.
Overview
14
14
years of professional experience
Work History
Dispatch Coordinator
Total System Services
07.2024 - Current
- Organize confidential documents, ensuring data integrity, enhancing operational efficiency.
- Conduct research for management, providing insights that drive informed decisions.
- Manage customer database systems, maintaining accurate contact information.
- Handle incoming calls, directing to appropriate personnel, improving customer satisfaction.
- Facilitate interdepartmental communication, streamlining workflow and productivity.
- Manage high-volume incoming calls, providing prompt information and efficient transfers to boost overall customer satisfaction.
- Facilitate cross-departmental communication, fostering a cohesive work environment and streamlining organizational processes.
- Coordinated technician assignments to optimize workflow and enhance customer satisfaction.
- Executed procurement of parts to support technicians in maintaining operational efficiency.
- Executed problem-solving strategies to address field issues effectively.
- Processed work orders for preventive maintenance and assisted in obtaining approvals for quoted work. Supported the execution of preventive maintenance tasks and facilitated the approval process for work quotes. Aided in managing work orders related to preventive maintenance and contributed to securing approvals for quoted tasks.
Administrative Financial Assistant
RM Mechanical
10.2022 - 06.2024
- Managed executive schedules and meetings, enhancing team coordination and efficiency.
- Reconciled monthly general ledger accounts, ensuring accurate financial records.
- Processed invoices and payroll, maintaining timely and precise financial transactions.
- Organized and maintained filing systems, ensuring confidentiality and easy access.
- Handled accounts receivable and payable, improving transaction accuracy and financial integrity.
- Implemented efficient filing systems for both physical and digital documents, ensuring data confidentiality and quick information retrieval.
- Streamlined financial processes, enhancing accuracy in ledger reconciliation and payroll management, while maintaining strict data confidentiality standards.
Food and Beverage Supervisor
Target
11.2016 - 10.2022
- Analyzed consumption trends, ensuring fresh products and optimal inventory, reducing waste by 15%.
- Managed payroll, ensuring timely, accurate payments, boosting employee satisfaction.
- Trained service staff, enhancing service quality and customer experience.
- Implemented disciplinary measures, maintaining staff performance and compliance.
- Developed procurement policies, streamlining processes, reducing costs by 12%.
- Enforced disciplinary measures and established clear performance standards, fostering a culture of accountability and professionalism.
- Pioneered document management systems, enhancing information accessibility and streamlining administrative processes.
- Optimized inventory management through trend analysis, substantially reducing waste and improving product freshness for enhanced customer satisfaction.
Logistics Team Member
Target
10.2012 - 11.2016
- Optimized goods movement strategies, reducing processing time by 15% and enhancing efficiency.
- Managed loading, unloading, and sorting of supplies, ensuring 99% operational accuracy.
- Utilized forklifts and pallet jacks to organize warehouse, improving workflow and reducing delays.
- Addressed inventory discrepancies, maintaining accurate records and stock levels.
- Meticulously managed inventory logistics, ensuring prompt identification of discrepancies for optimal stock control.
- Pioneered warehouse organization techniques using advanced equipment, resulting in a more efficient and accessible storage system.
- Coordinated seamlessly with cross-functional teams to optimize supply chain processes and enhance overall logistics operations.
Education
Bachelor of Arts - Linguistics
Boise State University
Boise, ID05-2017
Skills
- Strategic planning, Cleanliness, Scheduling, Workflow planning, Team management, Project organization, Organization, Problem resolutions, Document control, Office administration, Appointment scheduling, Spreadsheet management, Data entry, Clerical support, Invoice processing, Check processing, Data collection, dispatching
Timeline
Dispatch Coordinator
Total System Services
07.2024 - Current
Administrative Financial Assistant
RM Mechanical
10.2022 - 06.2024
Food and Beverage Supervisor
Target
11.2016 - 10.2022
Logistics Team Member
Target
10.2012 - 11.2016
Bachelor of Arts - Linguistics
Boise State University