Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jailene Morales

Amarillo,TX

Summary

Seasoned marketing professional trained to keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 2+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting customers.

Overview

7
7
years of professional experience

Work History

Laundry Attendant

North Heights Linen Services
02.2023 - Current
  • Assist with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.

Meat Packer

JBS Swift
09.2020 - 09.2022
  • Inspected meat to perform quality assurance checks.
  • Cut meat products with slicing equipment according to size specifications.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Inspected and graded meat prior to processing.
  • Removed bones and cut meat into standard cuts in preparation for marketing.
  • Cut off animal hides, removed unwanted components and cured for sale.

CNA

Twin Oaks Manor
03.2019 - 04.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Retail Stock Associate

Walmart
02.2018 - 01.2019
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked designated items on shelves, end caps and displays.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained store assets with effective loss prevention strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Server

Bennigans
05.2016 - 01.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Borger High School
Borger, TX
06.2018

Skills

  • Supply Management
  • Inventory Tracking
  • Quality Control
  • Safety Compliance
  • Complex Problem-Solving
  • Compassionate Communication
  • Patient Relations
  • Indirect Patient Care
  • Customer Service
  • Retail Merchandising
  • Stock Management
  • Guest Engagement

Languages

Spanish
Native or Bilingual

Timeline

Laundry Attendant

North Heights Linen Services
02.2023 - Current

Meat Packer

JBS Swift
09.2020 - 09.2022

CNA

Twin Oaks Manor
03.2019 - 04.2020

Retail Stock Associate

Walmart
02.2018 - 01.2019

Server

Bennigans
05.2016 - 01.2018

High School Diploma -

Borger High School

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Jailene Morales