Jailine Collado
The Bronx,NY
Summary
An excellent communicator with strong time management skills, able to work under pressure and utilize fluent English and Spanish. A devoted team player experienced in motivating others to accomplish a goal. A people person who enthusiastically loves being a part of collaborative projects. Highly professional, dependable, reliable, and able to perform duties with minimal supervision.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Cutler
11.2022 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments
- Resolved customer issues quickly
- Answered multi-line phone systems and transferred callers to the appropriate department or staff member.
- Collected deposits, fees, and payments.
Brand Representative/Sales Lead Keyholder
Hollister
10.2019 - 12.2021
- Provide quality customer service with an engaging attitude and concern.
- Responsible for store maintenance
- Open and close cash registers, handle money, balance cash drawers, and make deposits.
- Resolve customer complaints regarding service and products.
- Expert product knowledge and promote products to efficiently meet customers' wants and needs.
Sales Associate
American Eagle Outfitters
10.2018 - 08.2020
- Maintained store cleanliness
- Advised with customer sales
- Operated cash register
Education
Bachelor of Arts - Business And Technology of Fashion
New York City College of Technology of The City University of New York
Brooklyn, NY05.2024
Associate of Arts - Liberal Arts And Sciences
Hostos Community College of The City University of New York
The Bronx, NY05.2018
High School Diploma -
Hostos Lincoln Academy of Science And Mathematics
The Bronx, NY05.2018
Skills
- Analytical Thinking
- Creativity
- Storytelling
- Strong communication
- Customer Service Oriented
- Adaptability
Timeline
Front Desk Receptionist
Cutler
11.2022 - Current
Brand Representative/Sales Lead Keyholder
Hollister
10.2019 - 12.2021
Sales Associate
American Eagle Outfitters
10.2018 - 08.2020
Bachelor of Arts - Business And Technology of Fashion
New York City College of Technology of The City University of New York
Associate of Arts - Liberal Arts And Sciences
Hostos Community College of The City University of New York
High School Diploma -
Hostos Lincoln Academy of Science And Mathematics
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