Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jailyn Beck

Jefferson City,TN

Summary

Conscientious and effective Army Healthcare Specialist with 4 years' experience in medical treatment. Knowledgeable in a wide variety of patient-care and sterilization techniques.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Health Care Specialist

Tennessee Army National Guard
Louisville, Tennessee
08.2018 - Current
  • 68W Healthcare Specialists are primarily responsible for providing emergency medical treatment, limited primary care, and health protection and evacuation from point of injury or illness
  • Was previously on Active Duty orders during COVID-19 pandemic and provided a variety of different support for Hamblen County Health Department, Rhea County Health Department, Johnson City Medical Center, and Holston Valley Medical canter in East Tennessee by testing individuals exposed to COVID-19 as well as providing vaccines and hospital care to those affected by the virus.
  • Took patient medical histories and vital signs, as well as performed venipunctures, injections and diagnostic procedures, and ancillary tests.
  • Administered and prescribed appropriate courses of treatment.

Timeshare Sales Representative

Westgate Resorts
Gatlinburg, TN
06.2022 - 10.2022
  • Meet 1-2 assigned daily appointments with prospective clients and current guests to create and deliver timeshare property presentations to them.
  • Complete all paperwork and documentation following established procedures for all sales transactions.
  • Attend all sales departmental and division meetings and any other functions as needed.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Guided sales prospects on resort property tours and followed up with targeted sales presentations.

Delivery Driver

FedEx Ground
, TN
02.2022 - 06.2022
  • Operate company vehicles and provide courteous and efficient delivery and pick-up of packages; check shipments for conformance to APS features of service; provide related customer service functions
  • Provides efficient and safe delivery and pick-up of packages and documents while professionally representing FedEx. Operates vehicles weighing 10,001 lbs to 25,999 lbs safely and efficiently, complying with all governmental and corporate procedures
  • Accomplishes accurate and timely selection and inspection of assigned packages and subsequent reporting of stop counts and mis-sorts
  • Ensures that all packages have proper labeling and that all paperwork is complete, neat, and accurate
  • Scans packages according to prescribed procedures; demonstrates proficiency in features of service and equipment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Online Grocery Pickup

Walmart
Jefferson City, TN
11.2021 - 02.2022
  • Reviews orders before pick-up for accuracy and purchase-by dates.
  • This job includes picking ordered items and taking them out to pick-up area.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked with over 25-50 customers daily to fulfill specific online grocery pickup orders according to customer needs and inventory availability.

Collections Specialist

Citi
Gray, TN
06.2020 - 09.2021
  • Contact (or receive contact) from Citi customers about delinquent accounts Collections Specialists at Citi assist customers in getting payments up-to-date or create plans to do so
  • This profession also deals with computer technology in doing so, as this position is completely done on using computer and phone system.
  • Negotiated to collect customer's balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Researched accounts and completed due diligence to resolve collection problems.

Sales Associate

Walmart
Morristown, TN
10.2019 - 07.2020
  • Troubleshooting problems with previously in-store purchased products and answering phone calls about items as well was normal during shift.
  • Electronics associates also help customers activate straight talk phones and wireless routers for internet as well as phone cases, televisions, and other electronics accessories
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Server

Applebee's
Sevierville, TN
04.2018 - 07.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Server

Cracker Barrel
Kodak, Tennessee
08.2017 - 04.2018
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Cashier

Food City
White Pine, Tennessee
05.2016 - 07.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
12.2023

High School Diploma -

Jefferson County High School
Dandridge, TN
05.2018

Skills

  • Restaurant Server (2 years)
  • Microsoft Word (3 years)
  • Vital Signs
  • Military Experience (4 years)
  • Customer Interaction
  • Product Recommendations
  • Sales Presentation Development
  • Conflict and Complaint Resolution

Accomplishments

  • TABC Certified
  • Nationally Certified Emergency Medical Technician
  • BLS Certification
  • F Endorsement for driver's license.
  • I currently hold a 3.0 GPA in the SNHU Psychology program.

Certification

CPR

TABC

Timeline

Timeshare Sales Representative

Westgate Resorts
06.2022 - 10.2022

Delivery Driver

FedEx Ground
02.2022 - 06.2022

Online Grocery Pickup

Walmart
11.2021 - 02.2022

Collections Specialist

Citi
06.2020 - 09.2021

Sales Associate

Walmart
10.2019 - 07.2020

Health Care Specialist

Tennessee Army National Guard
08.2018 - Current

Server

Applebee's
04.2018 - 07.2019

Server

Cracker Barrel
08.2017 - 04.2018

Cashier

Food City
05.2016 - 07.2017

Bachelor of Arts - Psychology

Southern New Hampshire University

High School Diploma -

Jefferson County High School

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Jailyn Beck