Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jailyn Diaz

Harrisonburg,VA

Summary

Spanish interpreter with a track record of delivering accurate real-time interpreting at Collins Center while ensuring confidentiality. Expertise in client advocacy and team collaboration enhances communication among diverse groups. Recognized for meticulous attention to detail and effective documentation, facilitating interactions that improve patient outcomes and support organizational objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Work Intern

Sentara
Harrisonburg, VA
01.2024 - 04.2025
  • Conduct assessments for inpatient individuals, and arrange transportation services.
  • Connect patients with outside resources upon discharge.
  • Discuss discharge care options, including Home Health, and Rehab.
  • Coordinate financial assistance for patients in need of ongoing care.
  • Provide educational materials, such as diabetes management resources.
  • Communicate with families regarding patient status, and answer questions.
  • Assist with insurance authorization and coordinate placement based on bed availability and coverage.

Spanish Interpreter

Collins Center
Harrisonburg, VA
11.2024 - Current
  • Maintained confidentiality of data during interpreting sessions due to sensitive nature of discussions.
  • Worked effectively in team environments to make the workplace more productive.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Facilitated communication between Spanish speaking individuals and English speaking organizations.
  • Adhered to ethical codes protecting information confidentiality.

Communications Assistant II

Sentara
Harrisonburg, VA
06.2024 - 04.2025
  • Assisted customers in locating patients using internal systems.
  • Facilitate emergency and non-emergency communication, hospital-wide.
  • Activated and tracked complex emergency alerts, such as Security, Facility, and Medical alerts.
  • Managed overhead announcements and contacted on-call providers.
  • Supported communication between patients, doctors, and care coordinators.

Volunteer Student - Intensive English Program

Eastern Mennonite University
Harrisonburg, VA
09.2023 - 12.2023
  • Facilitated English language learning for individuals from diverse cultural backgrounds.
  • Promoted cultural exchange and enhanced communication skills through one-on-one and group support.
  • Created engaging learning environment by encouraging questions, sparking discussions.
  • Created engaging learning materials and exercises to facilitate understanding and retention.
  • Created an environment conducive to learning by establishing clear expectations for behaviors and interactions between peers.

Volunteer Student

Generations Crossing Adult and Child Day Care
Harrisonburg, VA
01.2022 - 05.2022
  • Assisted older adults during mealtimes to support nutritional needs.
  • Organized and led activities for both older adults and children.
  • Supported children during snack and lunch time, and helped with classroom management.
  • Developed and implemented fundraising approaches to raise money for cause.

Education

Bachelor of Science - Social Work

Eastern Mennonite University
Harrisonburg, VA
05.2025

Skills

  • Active listening
  • Attention to detail
  • Client advocacy
  • Documentation
  • Team collaboration
  • Time management

Certification

Certified Bilingual Interpreter, 03/2024

Languages

Spanish
Native/ Bilingual

Timeline

Spanish Interpreter

Collins Center
11.2024 - Current

Communications Assistant II

Sentara
06.2024 - 04.2025

Social Work Intern

Sentara
01.2024 - 04.2025

Volunteer Student - Intensive English Program

Eastern Mennonite University
09.2023 - 12.2023

Volunteer Student

Generations Crossing Adult and Child Day Care
01.2022 - 05.2022

Bachelor of Science - Social Work

Eastern Mennonite University

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