Open To Work
Jailyn Knight
Birmingham
Work Preference
Summary
Knowledgeable Baker with expertise in cakes, cookies and pastries. Team player with solid management and training experience.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Baker
Self Employed Services
Birmingham
04.2024 - 12.2025
- Baked a variety of cookies and pastries using traditional and modern techniques.
- Developed unique recipes to enhance product offerings and customer satisfaction.
- Managed inventory to ensure freshness of ingredients and minimize waste.
Cashier Team Lead
JACK'S FAMILY RESTAURANTS INC.
Hoover
10.2022 - 05.2025
- Supervised cashier team and ensured efficient customer service operations.
- Trained new cashiers on register procedures and customer engagement techniques.
- Managed cash handling processes and maintained accurate cash drawers.
Customer Service Manager
Hibbetts Sports
Hoover
05.2023 - 03.2025
- Managed daily customer inquiries and resolved issues effectively.
- Trained new staff on customer service protocols and company policies.
- Coordinated team schedules to ensure optimal staffing during peak hours.
Education
Parker High School
Birmingham, ALSome College (No Degree) - CMAA
Jefferson State Community College
Birmingham, ALSkills
- Baking techniques
- Recipe development
- Inventory management
- Food safety standards
- Order processing
- Team leadership
- Team collaboration
Accomplishments
- Always knew for my attendance
- Being caring to others
- Stay On time!
Affiliations
- love reading and baking on my free time with my son!
- Always love outdoors!
Timeline
Baker
Self Employed Services
04.2024 - 12.2025
Customer Service Manager
Hibbetts Sports
05.2023 - 03.2025
Cashier Team Lead
JACK'S FAMILY RESTAURANTS INC.
10.2022 - 05.2025
Parker High School
Some College (No Degree) - CMAA
Jefferson State Community College