Jailynn Carroll
Douglasville,GA
Summary
Reliable and customer-focused professional with experience in retail, automotive parts sales, and cash handling. Strong communication skills with the ability to assist customers, manage transactions, and maintain organized work environments. Currently pursuing an Associate’s Degree in Health Sciences with interest in front desk, medical office, and customer service roles.
Overview
4
4
years of professional experience
Work History
Parts Specialist
O’reillys Auto Parts
Douglasville, GA
06.2023 - Current
- Provides exceptional customer service by assisting customers in identifying automotive parts and solutions.
- Performs cash handling and POS transactions efficiently.
- Accurately quotes prices and offers solutions that fit the customer needs.
- Communicates product knowledge clearly to meet customer needs and increase satisfaction.
- Consistently implementing the Low-Price Guarantee to increase customer retention and satisfaction.
Cashier, Dairy Specialist
Publix
Douglasville, GA
01.2022 - 12.2022
- Managed and displayed dairy products in compliance with store standards.
- Delivered friendly & efficient customer service in a fast paced retail environment.
- Stocked and rotated Dairy products while monitoring inventory levels and product freshness.
- Ensuring product availability and quality.
- Assisted customers with locating items and offered product recommendations based on their needs.
- Worked collaboratively with team members to maintain store cleanliness and organization.
Education
Associate of Science - Health Sciences | Dental Hygienist
Atlanta Metropolitan State College
Atlanta, GAHigh School Diploma - General Studies
Murrieta Mesa High School
Murrieta, CA06.2020
Skills
- Customer Service & Communication
- Cash handling & POS Systems
- Inventory Stocking & Organization
- Sales Support
- Team Collaboration & Reliability
- Proficient in Microsoft Word, Excel, and Google Workspace
- Experienced with Zoom and Slack for remote collaboration
- Strong organizational and multitasking abilities
- Comfortable managing multiple priorities
- Effective communicator with team member
Languages
English
Full Professional
Timeline
Parts Specialist
O’reillys Auto Parts
06.2023 - Current
Cashier, Dairy Specialist
Publix
01.2022 - 12.2022
Associate of Science - Health Sciences | Dental Hygienist
Atlanta Metropolitan State College
High School Diploma - General Studies
Murrieta Mesa High School