Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaime Amaro

Georgetown

Summary

Hardworking and motivated manager with 15 years of experience and record of success in service industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

15
15
years of professional experience

Work History

Manager

Amaro's Cleaning Service
Georgetown, TX
07.2013 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.

Meat Cutter/Manager

Smokey Mo's BBQ
Georgetown, TX
08.2010 - 07.2013
  • Processed beef, pork and bison for freezer storage.
  • Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
  • Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
  • Maintained proper food temperatures for over [Number] different products.
  • Accepted and examined quality and correctness of [Number] daily meat deliveries.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Answered customer questions about specific products and cut meats to specifications.
  • Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.

Education

High School Diploma -

Georgetown High School
Georgetown, TX
05.2010

Skills

  • Managing Operations and Efficiency
  • Training and Development
  • Scheduling and Coordinating
  • Performance Tracking and Evaluation
  • Staff Training
  • Issue and Conflict Resolution
  • Time Management
  • Computer Skills
  • Customer Service
  • MS Office
  • Professional and Courteous
  • Calm Under Pressure
  • Decision Making
  • Good Judgment
  • Verbal and Written Communication

Languages

English
Professional
Spanish
Professional

Timeline

Manager

Amaro's Cleaning Service
07.2013 - Current

Meat Cutter/Manager

Smokey Mo's BBQ
08.2010 - 07.2013

High School Diploma -

Georgetown High School

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