Jaime Anderson
Colorado Springs,CO
Summary
Knowledgeable Banquet Set Up Supervisor with 3 years of experience in food and beverage service and set up configurations. Strong verbal and written communication skills to properly assign and execute tasks. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences. Regularly and continuously move furniture and push and pull carts and equipment. Supervises and mentors banquet team while working along side for maximum productivity.
Overview
5
5
years of professional experience
Work History
Banquet Supervisor
The Club At Flying Horse
03.2023 - 02.2024
- Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper execution.
- Streamlined communication between kitchen and service staff for seamless event execution.
- Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
- Managed food and beverage inventory for conference department, reducing waste and maintaining cost control.
Server
Great Wolf Lodge
03.2022 - 09.2022
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Shift Lead
Slim Chickens
08.2021 - 03.2022
- Trained new employees on kitchen operations and procedures
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Server
Il Vicino Wood Oven Pizza
06.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lifeguard
Great Wolf Lodge
08.2019 - 01.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Pikes Peak Community College
Colorado Springs, COHigh School Diploma -
The Classical Academy College Pathways (TCA CP)
Colorado Springs, CO05.2021
Skills
- Guest Relations
- Scheduling and Rostering
- Team Leadership
- Organizational Skills
- Problem Solving
References
- Brody Holloway, Boss, General Manager at Slim Chickens, (317) 690-2626, butlerman18@gmail.com
- Tessa Huempfner, F&B Assistant Director, (719) 459-8420, traider@greatwolf.com
- Stacey Holien, Conference Manager, Flying Horse Country Club, (719) 646-9699, Huntfan4@msn.com
Timeline
Banquet Supervisor
The Club At Flying Horse
03.2023 - 02.2024
Server
Great Wolf Lodge
03.2022 - 09.2022
Shift Lead
Slim Chickens
08.2021 - 03.2022
Server
Il Vicino Wood Oven Pizza
06.2021 - 07.2021
Lifeguard
Great Wolf Lodge
08.2019 - 01.2020
Pikes Peak Community College
High School Diploma -
The Classical Academy College Pathways (TCA CP)
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