VIRIDIANA C SAUCEDO
Sacramento,CA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Demonstrated reliability in adapting to dynamic work environments. Strong organizational skills and collaborative approach contribute to efficient team operations and successful goal attainment.
Overview
15
15
years of professional experience
Work History
Payroll Administrative Assistant
BBSI
Sacramento, California
08.2025 - Current
- Issued employees' paychecks and statements of earnings and deductions electronically, and in person.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated payroll processing, including verification of hours, calculation of earnings, and distribution of paychecks.
- Responded to inbound leads and directed to appropriate party to drive sales.
- Tracked, reconciled, and recorded monthly expense reports and credit card statements.
- Maintained meticulous client notes in Salesforce system.
- Worked closely with human resources to support employee management and organizational planning.
- Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
Administrative Assistant
V B Steel Works
Sacramento, USA
05.2022 - 08.2025
- Manage detailed job schedules for structural steel projects based on client specifications and fabrication timelines.
- Coordinate with shop floor, project managers and clients to ensure schedule alignment.
- Create accurate quotes and prepared detailed invoices based on project scope materials and labor cost.
- Track and adjust schedules based on material delivery, changes in scope, or field conditions.
- Answer phone calls and delivered messages to staff.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Maintain organized project files and documentation.
Office Assistant
Angels Collision Center
Antioch, USA
02.2018 - 03.2020
- Coordinate scheduling for vehicle drop-offs, repairs, and pickups, optimizing shop workflow and minimizing delays.
- Manage incoming calls, emails, and office correspondence.
- Support the office team with general administrative duties, including filing, data entry, supply ordering, and maintaining a clean, organized front office.
- Reconcile daily financial transactions, process credit card payments, issue receipts, and balance the cash drawer.
- Greet customers in person and over the phone, providing professional and courteous service while collecting and entering vehicle and insurance information.
- Track inventory and order office supplies, shop materials, and parts to support technicians and ensure uninterrupted workflow.
Bilingual Customer Service Representative
Delta Cleaning Services
Stockton, USA
04.2013 - 05.2017
- Proactively arranged shift coverage when employees called out or were absent, contacting available staff, adjusting schedules, and coordinating with area managers to prevent service gaps.
- Provided bilingual support to field and janitorial staff across multiple store locations, assisting employees in Spanish and English with HR inquiries, scheduling, payroll and concerns.
- Coordinated travel and lodging arrangements for area managers, Including booking hotels and confirming accommodations.
- Maintained accurate documentation of absences, shift changes, and replacement assignments to ensure proper payroll processing and accountability.
- Responded to high volumes of employee calls and messages daily, resolving time sensitive issues such as shift changes, supply needs or onsite access.
Sales Associate
Famsa Furniture
Stockton, USA
08.2010 - 11.2012
- Assisted customers with product selection, payment options and financing applications through store-affiliated lenders.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Coordinated with warehouse and team to ensure on-time deliveries and resolve fulfillment issues.
- Closed daily register, counted cash, processed credit card totals and submitted accurate end of sales reports.
Education
High School Diploma -
Estrellita High School
Galt, CA05-2007
Skills
- Customer service
- Event coordination
- Expense reporting
- Data entry
- Computer skills
- Office administration
- Microsoft Office Suite
- Excel
- Outlook
- Scheduling and calendar management
- Organizational skills
- Time management
- Multitasking
- Billing and invoicing
- File organization
- Payroll software
- Workers compensation programs
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Payroll Administrative Assistant
BBSI
08.2025 - Current
Administrative Assistant
V B Steel Works
05.2022 - 08.2025
Office Assistant
Angels Collision Center
02.2018 - 03.2020
Bilingual Customer Service Representative
Delta Cleaning Services
04.2013 - 05.2017
Sales Associate
Famsa Furniture
08.2010 - 11.2012
High School Diploma -
Estrellita High School