JAIME AWE
Flower Mound,TX
Summary
Highly skilled and detail-oriented Maintenance Supervisor with extensive experience in property maintenance, mechanical systems, and team leadership. Proficient in HVAC, plumbing, electrical work, power tools, and hand tools, with a strong understanding of the EPA Universal certification. Adept at managing day-to-day operations, ensuring compliance with safety standards, Dependable and safety-focused professional with experience in team leadership, customer service, and general facility upkeep. Skilled at staying calm under pressure, assisting the public, responding to issues quickly, and maintaining safe, organized environments. I bring strong observation skills, sound judgment, and a professional approach to handling incidents, following procedures, and supporting overall public safety solving conflicts, and delivering exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Maintenance Supervisor
Valiant Residential
07.2022 - Current
- Promptly responding to emergency calls regarding fires, leaks, floods, breaking and entering and more.
- Skilled at staying calm under pressure, assisting the public and responding to issues quickly.
- Maintaining a safe, organized environment.
- Managed all aspects of preventive maintenance, including HVAC systems, plumbing, electrical, and mechanical systems, ensuring minimal downtime and optimal system performance.
- Provide excellent customer service to tenants
- Ensured compliance with local, state, and federal regulations, including EPA and safety protocols.
- Worked closely with management to address tenant concerns, resolve complaints, and ensure timely completion of service requests.
Manager
Kroger
01.2011 - 01.2022
- Lead a team of associates, ensuring exceptional customer service while meeting sales and operational goals.
- Managed daily store operations, including overseeing staffing, inventory, merchandising, and the overall customer experience.
- Provided training and development for new hires, promoting advancement opportunities within the organization.
Education
High School Diploma -
Marcus High School
Flower Mound, TX06-2004
Skills
- Excellent conflict resolution and customer service skills
- Strong organizational and time management abilities
- Demonstrated leadership and team management skills
- Public safety awareness
- HVAC, Electrical, and Plumbing Systems
- Incident response
- Customer service
- De-escalation
- Facility monitoring
- Report writing
- Emergency response support
- Communication
- Problem-solving
- Policy compliance
- Attention to detail
Certification
- HVAC License
- EPA Universal Certification
Timeline
Assistant Maintenance Supervisor
Valiant Residential
07.2022 - Current
Manager
Kroger
01.2011 - 01.2022
High School Diploma -
Marcus High School