Jaime Bates
College Park,GA
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
16
16
years of professional experience
Work History
Drayage Supervisor
CEVA Logistics Inc.
East Point , GA
03.2018 - 09.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team up to 10 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Ocean Export IV
CEVA Logistics Inc.
East Point, GA
02.2018 - 10.2018
- Processed export documentation, such as letters of credit, bills of lading, invoices, and other documents required for customs clearance.
- Coordinated the movement of goods from origin to destination country.
- Maintained relationships with freight forwarders, carriers, brokers, and other service providers involved in the shipment process.
- Provided customer service support related to shipments including tracking information and delivery updates.
- Performed cost analysis on various transportation methods in order to determine the most cost-effective option for clients.
- Worked closely with internal departments in order to facilitate smooth international transactions.
Ocean Import Coordinator
CH Robinson
East Point, GA
07.2014 - 06.2016
- Monitored and tracked shipments on a daily basis to ensure timely delivery of goods.
- Coordinated with freight forwarders to arrange ocean transportation services for clients.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Drove continuous performance improvement to import functions and metrics.
- Coordinated daily transfer shipments with proper documentation logs.
- Developed relationships with key vendors within the supply chain industry.
- Managed communication between internal departments and external parties.
Lead Air /Ocean Import Coordinator
UTI, INC
ATLANTA, GA
12.2007 - 06.2014
- Monitored and tracked shipments on a daily basis to ensure timely delivery of goods.
- Prepared documents such as commercial invoices, packing lists, and bill of ladings.
- Coordinated with freight forwarders to arrange ocean transportation services for clients.
- Ensured accuracy in all shipping documentation prior to submitting them to customs authorities.
- Processed export declarations for customs clearance purposes.
- Interacted with customers via phone and email regarding the status of their orders.
- Maintained accurate records pertaining to import and export activities in the company's database system.
- Resolved discrepancies related to shipment delays or damaged goods by liaising with carriers and suppliers.
- Assisted in negotiating rates with carriers for best terms and conditions for clients' shipments.
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
Education
High School Diploma -
Forest Park High School
Forest Park, GA06.1995
Skills
- Business Development
- Data Analytics
- Strategic Planning
- Staff Management
- Schedule Development
- Policy Enforcement
- Training and Mentoring
- Team Building
- Goal-Oriented
- Negotiation
- Financial Management
- Policy and Procedure Development
- Staff Discipline
- Complex Problem-Solving
- Operations Management
- Process Improvement
- Business Planning
- Supervisory expertise
- Multitasking Abilities
- Self-Motivated
- Analytical and Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Drayage Supervisor
CEVA Logistics Inc.
03.2018 - 09.2023
Ocean Export IV
CEVA Logistics Inc.
02.2018 - 10.2018
Ocean Import Coordinator
CH Robinson
07.2014 - 06.2016
Lead Air /Ocean Import Coordinator
UTI, INC
12.2007 - 06.2014
High School Diploma -
Forest Park High School
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