Open To Work
JAIME BEHYMER
Work Preference
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Driver Hiring Center Recruiting Supervisor
Penske Logistics
06.2022 - Current
- Closed 60% of open requisitions monthly by developing targeted sourcing pipelines and improving time-to-hire by 16 cycle days
- Spearheaded background check compliance, maintaining a 40% candidate clearance buffer to ensure continuous pipeline readiness and zero hiring delays.
- Streamlined time-to-fill metrics by building strong partnerships with hiring managers to grasp their specific needs and expectations.
- Reviewed recruitment metrics to enhance processes, thereby reducing time-to-fill and improving overall hiring efficiency.
- Collaborated with department leaders to identify hiring requirements and workforce strategies, aligning recruitment efforts with organizational goals.
- Developed and executed sourcing strategies that engaged high-quality candidates, contributing to a stronger recruitment pipeline.
- Facilitated candidate evaluation and selection to improve hire quality.
- Mentored, trained, and provided feedback to support professional advancement and skill enhancement.
Recruiter / Recruiter Supervisor
U-HAUL RECRUITING
02.2015 - 06.2022
- Conducted full cycle recruiting for remote call center agents, facility maintenance technicians, automotive mechanics, and managerial positions while supporting a team of seven recruiters in similar roles.
- Collaborated with hiring managers and recruiting teams to achieve recruitment targets by aligning candidate profiles with job requirements.
- Evaluated applicants' qualifications through various platforms including Indeed, CareerBuilder, and Facebook to identify top candidates and reduce turnover.
- Organized and led recruitment job fairs across the United States and Canada to attract diverse talent and enhance candidate engagement.
- Maintained timely communication with hiring managers and candidates via email, phone, and text messaging to facilitate recruitment process.
- Engaged with industry contacts through networking to expand the applicant pool by 20 percent.
- Transformed a struggling team into a high-performing one, achieving an average hiring rate of 120 part-time remote agents per week.
- Streamlined workday system procedures, enhancing efficiency by 50 percent.
- Assisted management in creating and executing policies and procedures while maintaining compliance with applicable laws.
U-Haul Senior Sales Agent
U-HAUL CONTACT CENTER
01.2013 - 02.2015
- Resolved customer inquiries and complaints with compassion, fostering positive interactions and outcomes.
- Achieved compliance with customer call guidelines, ensuring service levels and productivity standards were met consistently to enhance customer experience.
- Conducted thorough performance reviews for customer service representatives, leading to reduced resolution times and increased customer satisfaction.
- Facilitated training sessions on operational procedures and services, enhancing service delivery.
- Identified and addressed individual development needs through targeted training, leading to performance improvement.
- Implemented an incentive program that recognized and rewarded outstanding customer service, contributing to employee engagement.
- Developed a backup system through cross-training initiatives among customer service managers to maintain continuity of service.
- Exhibited strong leadership by fostering an environment of constructive feedback and team support.
- Analyzed call volume and average call time using Cisco phones to evaluate and enhance representative performance and productivity.
Education
High School Diploma -
North Canyon High School
PhoenixSkills
- Recruitment coordination
- Recruitment strategies
- Candidate evaluation
- Team building
- Time management
- Conflict resolution
- Relationship building
- Customer rapport
Timeline
Driver Hiring Center Recruiting Supervisor
Penske Logistics
06.2022 - Current
Recruiter / Recruiter Supervisor
U-HAUL RECRUITING
02.2015 - 06.2022
U-Haul Senior Sales Agent
U-HAUL CONTACT CENTER
01.2013 - 02.2015
High School Diploma -
North Canyon High School