Jaime Brooks
Port Townsend
Summary
Efficient Pharmacy Technician with a strong background in medication dispensing and inventory control. Experience includes training new staff, administering vaccinations, and maintaining compliance with regulations, ensuring high standards of care and operational efficiency in pharmacy settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
QFC
Port Hadlock
08.2024 - Current
- Resolved customer complaints promptly, ensuring satisfaction and maintaining professionalism.
- Trained new employees on pharmacy procedures, enhancing team knowledge and operational efficiency.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Pharmacy Technician
Rite Aid
12.2021 - 08.2024
- Interpret and enter prescriptions
- Supported pharmacist by providing customer service and addressing patient inquiries
- Resolved insurance-related issues and facilitated financial assistance for patients
- Understanding of third-party insurances and follow-through of insurance-related issues
- Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medications
- Communicated directly with patients over the phone to enhance their understanding of medications
- Ordering medications and supplies using applicable technology
Education
Pharmacy Technician - Pharmacy
Rite Aid Pharmacy technician program
12-2022
High School Diploma -
Kentlake High School
Skills
- Medication dispensing procedures
- Prescription filling
- Medication inventory management
- Medication expiration tracking
- Inventory control
- Filling optimization
- Vaccination administration
- Pharmacy regulation compliance
- Pharmacy law compliance
- Insurance claim processing
- Billing support
- Records management
- Quality control
- Supply ordering
- Attention to detail
- Time management
- Problem solving
- Resolving customer issues
- Customer relationship management
- Confidentiality and HIPAA
- Verifying orders
Certification
- Certified Pharmacy Technician (CPhT)
- Pharmacy Technician Certification Board (PTCB)
- Pharmacy Technician Certification Department of Health
- CPR Certification
Timeline
Pharmacy Technician
QFC
08.2024 - Current
Pharmacy Technician
Rite Aid
12.2021 - 08.2024
Pharmacy Technician - Pharmacy
Rite Aid Pharmacy technician program
High School Diploma -
Kentlake High School