Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Cano

San Francisco

Summary

Dynamic, skilled, and dedicated Patient Service Representative with over a year of experience delivering exceptional healthcare support. Excelling in communication, problem-solving, and fostering inclusive environments. Passionate about leveraging healthcare and hospitality to enhance patient care and community. Licensed CPT 1 in CA.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Quest Diagnostics
02.2025 - Current
  • Includes receptionist duties, billing, accessioned requisitions, skillful blood draws of all ages, manifesting, and processing.
  • Responsibilities require fast-paced yet thorough service, while maintaining a warm and calm demeanor to ensure patient satisfaction as a knowledgeable phlebotomist.

Leadership Coordinator

SF LGBT Center
06.2024 - 12.2024
  • Managed scheduling for meetings and events, optimizing time management for leaders.
  • Organized the drop-in space by collaborating with a group to establish a safe space by advocating for the homeless youth aged 16-24 years old.

Phlebotomy Intern

Montage Medical Group
01.2024 - 01.2024
  • Collaborated with healthcare staff to streamline patient flow during blood draw procedures.
  • Maintained a clean and organized work environment to promote efficiency and safety standards.
  • Monitored inventory of supplies, facilitating timely reordering to prevent shortages.

Server

Monterey Peninsula Country Club
06.2021 - 01.2024
  • The responsibilities include delivering attentive and detail-oriented experiences along with exceptional customer service.
  • Assisted in training new servers on menu items and restaurant procedures.

Education

Associate of Science -

City College of San Francisco
San Francisco, CA
06-2026

Certificate - CE Phlebotomy Technician Training

Monterey Peninsula College
Monterey, CA
11-2023

High School Diploma -

Independence High School
Bakersfield, CA
06-2019

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Medical terminology
  • Appointment scheduling
  • Office administration
  • Patient Safety
  • Processing and Handling Specimen

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Patient Service Representative

Quest Diagnostics
02.2025 - Current

Leadership Coordinator

SF LGBT Center
06.2024 - 12.2024

Phlebotomy Intern

Montage Medical Group
01.2024 - 01.2024

Server

Monterey Peninsula Country Club
06.2021 - 01.2024

Associate of Science -

City College of San Francisco

Certificate - CE Phlebotomy Technician Training

Monterey Peninsula College

High School Diploma -

Independence High School