Jaime Carlson
Crystal,MN
Summary
Detail-oriented Administrative Professional with experience in healthcare environments. Manages patient records and coordinates schedules to optimize office operations. Collaborates effectively to achieve results and adapts to evolving needs while handling sensitive information with discretion.
Overview
18
18
years of professional experience
Work History
Assistant OS&D Clerk
AAA Cooper Transportation
Saint Paul, MN
06.2026 - Current
- Checked OS&D bay and surrounding area daily for new overages, shortages, and damaged freight; tagged and photographed items to facilitate investigation of missing or damaged freight.
- Reviewed bills of lading, manifests, invoices, and other shipping documents for accuracy.
- Coordinated with carriers to resolve shipping issues, conducting dock searches for customers inquiring about missing freight to enhance delivery timelines.
- Maintained documentation for OS&D reports to improve traceability and accountability in shipping processes.
- Coordinated with carriers to resolve shipping issues and improve delivery timelines. Conducting dock searches for customers calling inquiring about their missing freight.
- Collaborated with warehouse staff to streamline operations and reduce error rates in shipments.
Patient Care Coordinator
Uptown Vision Clinic
09.2025 - Current
- Obtained and verified patient medical records, insurance information, and authorizations to ensure seamless patient care.
- Manage patient accounts, including scheduling appointments, processing payments, and resolving billing issues.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Verified prescriptions and maintained accurate medical records for patients.
- Pulled insurance eligibility information and verified coverage plans for patients.
- Facilitated patient check-in by answering phones, creating routing slips, and collecting copays.
Surgery Coordinator/Float
West Metro Ophthalmology, PA
12.2024 - 07.2025
- Scheduled complex procedures and cataract surgeries efficiently.
- Educated patients on at-home surgery preparation and post-operative care to enhance recovery outcomes.
- Educated patients on at-home surgery preparation requirements and post-operative care process.
- Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.
- Informed patients of payment policies, collected insurance information and verified benefits.
- Requested Advanced Beneficiary Notice form for procedures not covered by insurance.
- Gathered current medical information and reviewed histories.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Scheduled follow-up appointments as designated by physician.
- Checked in patients at front desk, facilitating efficient patient flow and minimizing wait times.
- Checked in patients at front desk to streamline operations.
- Coordinated patient information and scheduling with surgery center to ensure timely procedures.
- Coordinated patient referrals to ensure timely processing and follow-up., faxing, filing, and answering phones to support administrative functions.
Credit Specialist
Bachman’s Inc
07.2024 - 11.2024
- Applied payments and credit applications efficiently to maintain account integrity.
- Contacted customers to secure timely payments on outstanding accounts, contributing to improved cash flow.
- Applied payments and processed credit applications to ensure account accuracy and integrity.
- Managed credit memos and collected tax exemption certificates.
- Processed customer statements to ensure accurate account tracking.
- Reconciled daily revenue, providing clear financial oversight.
- Generated accounts receivable reports for treasurer, enhancing visibility into financial status.
Tracing Associate/Data Entry/Lab technician
Hoya Vision Care/Seiko Custom Coatings
10.2021 - 06.2024
- Cleaned lenses for coating and inspected final products for defects to ensure quality standards.
- Tracked safety and patient frames to maintain accurate records and support efficient operations.
- Managed shipping processes to ensure timely delivery of products.
- Working with other labs to ensure timeliness.
- Shipping duties.
- Performed various tasks to support overall operations.
Accounting Specialist
ABM Parking Services Inc
11.2008 - 10.2021
- Entering revenue and codes into JD Edwards in Oracle.
- Identified and corrected data entry errors, enhancing accuracy and preventing duplication across systems.
- Identified, corrected, and reported data entry errors to prevent duplication across systems.
- Inputted parking tickets into Access database for Hilton hotel, improving data management processes.
- Executed various data entry projects, ensuring timely completion.
- Organized hard copies of data for optimized retrieval and efficient access.
- Handled incoming phone calls and directed callers to appropriate departments and personnel.
- Recorded revenue transactions and corresponding codes in JD Edwards system. into JD Edwards in Oracle.
Education
Diploma - Art, Photography, Computer Science
Richfield Senior High School
Richfield, MN06-1995
Skills
- 10-key data entry
- A/R
- Data Entry
- Payroll Processing
- Records management
- Switch board
- Microsoft Office Suite
- 10-Key Proficiency
- Customer Service
- Logistics
- Time management
- Attention to detail
- Punctual and reliable
- Teamwork and cooperation
- Self-motivated and independent
- Switchboard
- HIPAA Proficient
Timeline
Assistant OS&D Clerk
AAA Cooper Transportation
06.2026 - Current
Patient Care Coordinator
Uptown Vision Clinic
09.2025 - Current
Surgery Coordinator/Float
West Metro Ophthalmology, PA
12.2024 - 07.2025
Credit Specialist
Bachman’s Inc
07.2024 - 11.2024
Tracing Associate/Data Entry/Lab technician
Hoya Vision Care/Seiko Custom Coatings
10.2021 - 06.2024
Accounting Specialist
ABM Parking Services Inc
11.2008 - 10.2021
Diploma - Art, Photography, Computer Science
Richfield Senior High School