Jaime Collins
Fort Lauderdale,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Customer Service Sales Representative
Macys Credit And Customer Service
Coral Springs, FL
06.2022 - Current
- Using excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increasing profitability and revenue by generating $11,000 in sales a week.
- Answering customer questions about products and services and recommended appropriate solutions.
Information Specialist
Digital Federal Credit Union
Marlborough, MA
01.2021 - 06.2022
- Performed maintenance requests received by phone for check re-orders, cashier's check and basic loan maintenance
- Provided technical support for members on a wide range of company products, resolving issues at a 90% rate
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Education
Bachelor of Business Administration - Criminal Justice
Broward College
Fort Lauderdale, FLSkills
- Strong Analytical and Problem Solving Skills
- Administrative and Office Support
- Microsoft Office Suite 2010 (Word, Excel, PowerPoint and Access)
- Billing Adjustments and Refunds
Awards And Acknowledgements
- Maynard Evans High School: High School Diploma (May 2019)
- Year Up: Embracing and Engaging Diversity Award (March 2021)
Timeline
Customer Service Sales Representative
Macys Credit And Customer Service
06.2022 - Current
Information Specialist
Digital Federal Credit Union
01.2021 - 06.2022
Bachelor of Business Administration - Criminal Justice
Broward College