Jaime Colmenero
Postal Worker
Austin,TX
Summary
Professional, customer service-focused postal service worker with 4 years of experience in busy, high-volume environments. Friendly, organized, and adept in service solutions. Excellent knowledge of postal distribution methods, services, and rates. Acute attention to detail, excellent literacy skills, and exceptional ability to process quickly and efficiently. Committed to customer satisfaction and the protection of privacy and integrity.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Postal Carrier
United States Post Office
El Paso, TX
06.2019 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Planned and cased mail in sequence of delivery for designated route.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Construction Worker
Dan's Plumbing
El Paso, TX
07.2016 - 06.2019
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Measured dimensions of finished pieces for conformance to specifications.
- Gathered and disposed of worksite debris to remove safety hazards.
- Observed safety regulations on job sites to minimize accidents.
Sales Associate
Enterprise Rent-A-Car
San Marcos, TX
08.2015 - 07.2017
- Engaged with customers to build rapport and loyalty.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
Customer Service Representative
Hertz Car Rental
El Paso, TX
08.2016 - 01.2017
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Sought ways to improve processes and services provided.
Customer Service Associate
Macy's
El Paso, TX
02.2012 - 08.2015
- Developed and actualized customer service initiatives to decrease wait times.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Completed and processed paperwork for new and existing customers needing specialized assistance.
Education
Associate of Arts - English Theory And Rhetoric
The University of Texas At El Paso
El Paso, TX 12.2021 - Current
High School Diploma -
Bel Air High School
El Paso, TXSkills
Flexible and Adaptable
undefinedTimeline
Associate of Arts - English Theory And Rhetoric
The University of Texas At El Paso
12.2021 - Current
Postal Carrier
United States Post Office
06.2019 - Current
Customer Service Representative
Hertz Car Rental
08.2016 - 01.2017
Construction Worker
Dan's Plumbing
07.2016 - 06.2019
Sales Associate
Enterprise Rent-A-Car
08.2015 - 07.2017
Customer Service Associate
Macy's
02.2012 - 08.2015
High School Diploma -
Bel Air High School
Similar Profiles
Rita OwenbyRita Owenby
Rural Mail Carrierr Associate at United States Post Office OfficeRural Mail Carrierr Associate at United States Post Office Office
Kay-la KnightKay-la Knight
City Letter Carrier at United States Post OfficeCity Letter Carrier at United States Post Office
Diane BrownleeDiane Brownlee
LSSA at United States Post OfficeLSSA at United States Post Office
Lauren HathcoteLauren Hathcote
Postmaster at United States Post OfficePostmaster at United States Post Office
Sadia AhmedSadia Ahmed
Teacher at Green Flag Public SchoolTeacher at Green Flag Public School