Dedicated retail and agricultural professional skilled in overseeing daily operations and enhancing customer experiences. Known for effective communication, problem-solving, and attention to detail, contributing to streamlined workflows and improved team performance.
Overview
28
28
years of professional experience
Work History
Retail Parts Professional
O' Reilly Automotive Parts
Enosburg Falls, Vermont
11.2025 - Current
Guided customers in identifying and locating automotive parts, enhancing their purchasing experience.
Processed sales transactions using point-of-sale systems efficiently.
Oversaw inventory management and organized stockroom for efficient access to parts.
Resolved customer inquiries and complaints effectively and professionally.
Performed daily opening and closing procedures according to company guidelines.
Created a friendly atmosphere for customers upon arrival. and provided excellent customer service.
Managed inventory levels by restocking shelves regularly.
Answered incoming calls from customers promptly and professionally.
Heifer Manager
Pleasant Valley Farm LLC
Richford, Vermont
07.2022 - Current
Delegated tasks to optimize workflow.
Established communication protocols between departments for better collaboration.
Monitored staff performance and addressed issues.
Oversaw daily operations, maintaining efficiency and quality standards.
Maintained cleanliness in barns and equipment for animal health.
Assisted in feeding and caring for dairy cattle daily.
Monitored animal health and reported concerns to management promptly.
Assisted with feeding, tagging, and treating calves.
Worked cooperatively with other staff members to ensure efficient operation of the dairy farm.
Responsible for keeping records of treatments and where each animal was located in Dairy Comp.
Responsible for maintaining correct number of animals per pen and animals moving through the barn efficiently and keeping records of such moves
Dairy Farm Hand
Ber-Lane Farm LLC
Enosburg Falls, Vermont
06.1998 - 06.2022
Operated milking machines to ensure efficient milk collection.
Assisted in feeding and caring for dairy cattle daily.
Performed daily tasks such as feeding, watering, and cleaning the dairy barns and stalls.
Maintained cleanliness in barns and equipment for animal health.
Responded quickly to emergency situations involving injured or distressed animals.
Administered vaccines to cattle according to veterinary instructions.
Provided medical care to sick or injured animals under the direction of a veterinarian.
Collected samples from cows for testing purposes.
Took milk samples from storage tanks.
Trained new staff on farm procedures and safety protocols effectively.