Jaime Cuautli
West Chicago,IL
Summary
Dynamic Shipping and Receiving Manager with a proven track record at Suncraft Technology, skilled in optimizing warehouse operations and enhancing shipping efficiency. Adept in inventory management and team collaboration, I successfully implemented streamlined processes, resulting in improved customer satisfaction and operational performance. Committed to safety and compliance, fostering a productive work environment.
Overview
26
26
years of professional experience
Work History
Shipping and Receiving Manager
Suncraft Technology
Naperville, IL
04.1997 - 03.2023
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Coordinated with transportation providers to ensure timely pick-ups and deliveries, improving customer satisfaction with reliable service.
- Optimized scheduling of staff shifts to ensure adequate coverage during peak times, maintaining high levels of operational efficiency.
Crew Chief
Portillos
Naperville, IL
07.1998 - 03.2015
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Enforced strict safety protocols to protect crew members.
Skills
- Receiving processes
- Warehouse operations
- Order fulfillment
- Lean principles
- Shipping procedures
- Stock control
- Forklift operation
- Inventory management
- Loading and unloading
- Data entry
- Shipment tracking
- Heavy lifting
- Team collaboration
- Logistics processes planning
- Workforce management
- Shipping and receiving
- Warehouse inspections
- Customer service
- Worker supervision
- Mentoring and training
- Warehouse organization
- Forklift operations
- Delivery scheduling
- Standards documentation
Languages
Spanish and English
Full Professional
Timeline
Crew Chief
Portillos
07.1998 - 03.2015
Shipping and Receiving Manager
Suncraft Technology
04.1997 - 03.2023