Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaime Cutter

Wilmington,DE

Summary

Experienced client service associate with a strong background in financial services, specializing in trade execution and risk assessment. Holds Series 66 and Series 7 certifications, demonstrating a deep understanding of regulatory environments and a commitment to maintaining client relationships through strategic solutions. Skilled in data management, problem-solving, and operational efficiency improvements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Registered Client Service Associate

Morgan Stanley
Greenville, DE
07.2019 - Current
  • Series 7 and Series 66-licensed support professional for the Brandywine Group at Morgan Stanley, who was ranked #3 in Delaware for Forbes' Best Wealth Management Teams in 2024.
  • Oversee and execute diverse money movement requests, including wires and ACHs, ensuring compliance and efficiency.
  • Ensure compliance with BSA, USA Patriot Act, and KYC regulations through diligent oversight and knowledge.
  • Regularly executes trades for clients and assessing needs such as financial planning, private banking, etc.
  • Strengthen client relationships by promptly addressing requests and inquiries, ensuring all client information is current and accurate.
  • Provides on-demand service for client needs, and regularly monitors client activity for operational risk purposes.
  • Performs periodic reviews of existing accounts to identify any discrepancies or changes that may be needed.
  • Executes and plans all aspects of monthly client-wide presentations, outlining potential investments and economic market insights for review by my financial advisers.

Service Associate

Morgan Stanley
Wilmington, DE
01.2018 - 07.2019
  • Served as a resource to financial advisors, support staff, and clients.
  • Monitored delegate reports and executed actionable items to meet service level expectations in a timely manner.
  • Assisted with firm remediation and audit-related projects.
  • Reviewed money movement and deposits, and escalated issues to management as necessary.
  • Planned, promoted, and recruited involvement in volunteer activities.

Senior Fraud Credit Analyst

Discover Financial Services
Newark, DE
11.2016 - 01.2018
  • Reviewed and analyzed credit applications to approve or decline the requests based on pre-established credit policies and procedures.
  • Handled inbound and outbound calls.
  • Initiated additional verification to complete and/or clarify the required information in order to decide on applications.
  • Reviewed identification materials for suspicious and fraudulent characteristics.
  • General servicing, with an emphasis on being able to overcome objections.
  • Presented alternative offers to customers who do not qualify for the original Discover terms.

Ticket Sales Representative

Delmarva Shorebirds
Salisbury, MD
10.2015 - 10.2016
  • Coordinated all birthday parties, as well as the Field of Dreams events.
  • Contributed to the team's growth in season ticket, partial season ticket, and group ticket revenue.
  • Regularly worked with a sales coach to foster and maintain good sales practices.
  • Prospecting new customers and maintaining solid relationships with current clients for renewal sales.
  • Efficiently cold-called new potential prospects, and consistently converted new prospects into clients.
  • Provided quality, professional customer service to new and existing accounts.
  • Conducted appointments with prospective clients.

Education

Bachelor of Science - Business

York College of Pennsylvania
York, PA
05.2015

Skills

- Analytical Thinking
- Risk Assessment & Mitigation
- Client Relationship Management
- Regulatory Compliance
- Financial Planning & Analysis

Certification

  • Series 66
  • Series 7
  • SIE

Timeline

Senior Registered Client Service Associate

Morgan Stanley
07.2019 - Current

Service Associate

Morgan Stanley
01.2018 - 07.2019

Senior Fraud Credit Analyst

Discover Financial Services
11.2016 - 01.2018

Ticket Sales Representative

Delmarva Shorebirds
10.2015 - 10.2016

Bachelor of Science - Business

York College of Pennsylvania

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Jaime Cutter