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Jaime Dier
Graphic Designer/ Label Designer
Adrian,MI
Work Preference
Summary
Creative Graphic Designer with professional experience designing production-ready packaging, marketing materials, and brand assets. Skilled in Adobe Creative Cloud, typography, layout, and print production while collaborating across multiple departments to deliver projects from concept through production.
Overview
17
17
years of professional experience
Work History
Graphic Designer & Customer Support
Uckele Health & Nutrition
Blissfield, MI
04.2024 - Current
- Design and revise professional supplement and pet product packaging for private-label customers.
- Develop packaging that balances branding, regulatory compliance, readability, and visual appeal.
- Create production-ready artwork for commercial printing using Adobe Illustrator, InDesign, and Photoshop.
- Collaborate with Product Development, Quality Control, Documentation Control, Sales, and Production to ensure artwork accuracy.
- Managed multiple private-label packaging projects simultaneously, coordinating revisions, approvals, and production deadlines.
- Prepared printer-ready files, proofs, and revisions to support a smooth approval process.
- Communicated directly with customers during design revisions and approval cycles to ensure alignment with their expectations.
- Designed promotional materials for health and nutrition products.
- Managed multiple design projects from concept through completion efficiently.
- Edited images and graphics to ensure high-quality standards in all outputs.
- Maintained organized digital files for easy access and project tracking.
- Assisted in selecting colors, images, text style and layout for each project.
Customer Service Representative
State Farm
Toledo, Ohio
01.2022 - 04.2024
- Resolved customer complaints promptly, ensuring satisfaction and trust.
- Assisted customers with insurance inquiries and policy changes.
- Developed strong customer relationships to encourage repeat business.
- Maintained up-to-date knowledge of insurance products and industry trends.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
State Farm
Ann Arbor, Michigan
12.2009 - 12.2022
- Resolved customer complaints promptly, ensuring satisfaction and trust.
- Assisted customers with insurance inquiries and policy changes.
- Cultivated strong relationships with clients through effective communication, fostering loyalty and trust.
- Promoted products and services during service, account management, and order calls, enhancing customer engagement.
- Educated clients on coverage options and benefits clearly.
- Processed claims efficiently while maintaining thorough documentation.
- Utilized customer service software to track interactions and resolutions, improving response accuracy.
- Collaborated with team members to enhance service delivery and support.
Education
Bachelor of Fine Arts (BFA) - Graphic Design / New Media
University of Toledo
Skills
- Adobe Creative Suite proficiency
- Print production design
- Label and typography design
- Layout and composition expertise
- Brand identity development
- Production-ready artwork preparation
- Prepress and file preparation
- Marketing materials creation
- Mockups and product visualization
- Project management
- Cross-functional teamwork
- Creative problem-solving
- AI-assisted creative workflows
- Microsoft Office applications proficiency
Additional Creative Experience
- Freelance & Personal Design Projects
- Designed branding concepts, product packaging, promotional graphics, and marketing materials.
- Created portfolio-quality product mockups and packaging presentations.
- Developed creative assets using Canva and Adobe Creative Cloud.
- Continue expanding skills through AI-assisted creative workflows and ongoing design education.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Portfolio Highlights
- Supplement Packaging
- Pet Product Branding
- Marketing Campaign Graphics
- Product Mockups
- Print Production
- Packaging Systems
- Brand Identity
- Social Media Graphics
- Advertising Design
Certification
Adobe Certificated Professional in Graphic Design and Illustration Using Adobe Illustrator
Exam versions: 2022 (26.x) and 2023 (27.x)
Adobe Illustrator Workshop Course
Timeline
Graphic Designer & Customer Support
Uckele Health & Nutrition
04.2024 - Current
Customer Service Representative
State Farm
01.2022 - 04.2024
Customer Service Representative
State Farm
12.2009 - 12.2022
Bachelor of Fine Arts (BFA) - Graphic Design / New Media
University of Toledo